Commercial Roll-Up & Rolling-Steel Door Repair in Mobile, AL

For commercial roll-up and rolling steel door repair in Mobile, AL, call (385) 325-7138 about a door that's out of its guides, won't coil up, or was hit. Tell us the facility location and which door it is.

Call(385) 325-7138

Call to describe the problem—if the door is stuck open or the dock is down, say so first.

Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.

Facts checked: September 23, 2026 — door standards and Mobile-area rules.

Commercial buildings only: warehouses, docks, shops, self-storage and similar sites.

Which rolling door do you have?

A rolling door, also called a coiling or roll-up door, is a curtain of steel slats or corrugated sheet. It winds up around a barrel in a box, called the hood, above the opening. A spring inside the barrel does the balancing. Fire-rated rolling doors and high-speed doors look similar but are handled on their own pages.

Door	How to recognize it	This page?	Important boundary
Rolling service door	Interlocking steel slats, a hood above, a chain hoist, crank or motor	Yes	The most common roll-up door at docks and shops
Rolling sheet door	Lighter corrugated sheet curtain, common at commercial self-storage	Yes	Different parts from a slat door
Rolling grille	Open mesh or bars instead of a solid curtain	Yes	Used for security with airflow
Rolling fire door	A fire label, and a release device that closes it on its own in a fire	No	See rolling fire door repair
High-speed door	Fabric or rigid curtain that opens in seconds	No	See high-speed door repair
Sectional door	Horizontal panels on tracks, no coiling	No	See overhead door repair

The industry standards include ANSI/DASMA 203-2020 for non-fire-rated rolling doors, ANSI/DASMA 207 for rolling sheet doors, and ANSI/DASMA 208-2018 for rolling grilles (DASMA standards). For how the two main door types compare, see our research on rolling steel vs. sectional doors.

Nameplates you might see on rolling doors include Overhead Door and Raynor, both of which make rolling doors. These are just examples of manufacturers. Listing them doesn't mean any affiliation, and you don't need a brand to call.

What rolling door problems can you call about?

You can call about a curtain that's out of its guides, a door that won't coil up or comes down uneven, a chain that spins without lifting, dented or torn slats, a damaged bottom bar, a door that drifts down, and a motor that runs without moving the door. The table below helps you describe the problem. The company that takes the job diagnoses it on site.

What you observe	What a qualified provider may inspect	Why it matters	How to report it
Slats pulled out of the side guides	Guides, slats, windlocks	A curtain out of its guides can jam or fall	"The curtain came out of the guide after a hit."
Door won't coil up, or winds up uneven	Barrel, spring, curtain alignment	Uneven winding can bind the door	"It rolls up crooked."
Chain spins but the door doesn't lift	Chain hoist, gearing, the coupling to the barrel	The drive and the door may be disconnected	"The chain turns but nothing moves."
Loud bang, then the door is very heavy	Torsion spring inside the barrel	The spring holds stored energy	"We heard a bang. Now it won't lift."
Dented, torn or bowed slats	Slats, endlocks	Damaged slats can catch in the guides	"Three slats are dented near the bottom."
Bottom bar bent	Bottom bar, astragal (the rubber edge)	The door won't seal or may jam	"Bottom bar is bent."
Door drifts down on its own	Spring balance, brake, operator	The balance may be off	"It won't stay up."
Motor runs, door doesn't move	Operator, coupling	Could be the opener or the door	"Motor hums. Door doesn't move."
Lock bar or latch jammed	Locks, slide bolts	The door may be secured shut	"Can't unlock it."
Hood dented or loose	Hood, brackets	The curtain may rub or catch	"The box on top got hit."

Keep people clear. Don't force a chain, crank or curtain that's jammed. Follow your facility's own process for taking the door out of use.

Is a stuck rolling door an emergency?

A rolling door stuck open leaves the building unsecured. A door stuck closed can shut down a dock or a storage unit. Call (385) 325-7138 and say "stuck open" or "stuck closed" first, then give the address and door number. Keep people out from under the door and don't force it. The independent company that takes the job confirms whether it can come and when.

If the door is stuck open, say so first.

Call(385) 325-7138

Why is the spring a job for a qualified technician?

The torsion spring inside the barrel of a rolling door holds a lot of stored energy. Adjusting or replacing it without training can cause serious injury. A qualified technician inspects the spring, barrel, brackets and curtain, and sets the balance.

Don't try to adjust spring tension, remove the hood, or unwind the curtain.

What about operators and controls?

Motorized rolling doors use an operator, the motor unit that drives the barrel. Like other powered commercial doors, they need working entrapment protection. According to UL, an external entrapment protection device such as a photo-eye or sensing edge "must be installed protecting the entrapment zone at the floor for any door that can be closed by any controls other than constant pressure" (UL on UL 325). Never bypass a sensor or edge to keep a door running. For more on openers, see operators and controls.

What does a rolling door repair request cover, and what doesn't it?

This page covers repair of building-mounted commercial rolling service doors, rolling sheet doors and rolling grilles at commercial sites in Mobile County. That includes slats, curtains, guides, bottom bars, barrels, springs, hoods, chain hoists, operators, controls and locks. The company that takes the job confirms the exact scope.

Not covered: home garage doors, boat docks and lifts, the roll-up door on a truck or trailer, storefront and glass doors, hollow-metal walk-through doors with their locks and closers, parts-only orders, and structural concrete.

The roll-up door on the back of a box truck is a vehicle door, not a building door. A truck body shop handles those.

What should you say when you call?

Say where the facility is, which door it is, and what it's doing now. You don't need the brand or size.

Call (385) 325-7138 and describe the problem. Say "stuck open" first if it is.
Your request may be shared. If an independent commercial dock-and-door repair company receives it, that company decides whether it can take the job.
That company confirms the details. Availability, scope, price, scheduling and its own terms are set with them.

Example of what to say: "The roll-up door on unit row C at our self-storage facility in Mobile, AL is jammed halfway, and I can give you the address."

If you reach voicemail, leave the facility address, the door or dock number if known, what's wrong, and a callback number.

Read more about how service requests work and who Uptime is.

Call to describe the door problem.

Call(385) 325-7138

What details help, if you have them?

Optional. Don't hold the call for any of these.

Width and height, roughly
Chain, crank or motor
How many doors are affected (self-storage sites often have several)
What happened and when
Whether the door has a fire label, if you can see it without getting close

What affects rolling door repair cost?

We can't quote your rolling door repair from a web page. The price depends on the door, the fault, parts, and access. Here's what to ask before you authorize work.

Rolling door repairs are priced by the company doing the work after it sees the door. The main cost drivers are whether the spring or barrel needs work, how many slats are damaged, the door's size and slat gauge (thickness), the operator, and parts lead time.

Cost driver	Why it matters	What to ask
Trip or diagnostic charge	Many companies charge to come out	"Is there a trip charge? Does it apply to the repair?"
Spring or barrel work	Spring replacement is a bigger job on a rolling door	"Is it the spring, the barrel, or both?"
Slat replacement	Slats must match the profile and gauge	"Can you match these slats? How many need replacing?"
Guides and bottom bar	Impact often bends both	"What else was damaged?"
Operator	Repair vs. replacement	"Does the operator need repair or replacement?"
Door size	Bigger curtains mean heavier parts	"Are parts matched to this door's size?"
Access and lift	High hoods may need lift equipment	"Does the height or access change the price?"
Number of doors	Self-storage and multi-door sites	"Is there a price difference for several doors in one visit?"
Timing	After-hours rates apply only if the company offers them	"Is there a different rate for this time?"
Parts lead time	Special orders take longer	"Are parts in stock?"

Ask these questions on the call.

Call(385) 325-7138

Should you repair or replace the rolling door?

Whether to repair or replace depends on the door's age, how much of the curtain is damaged, whether matching parts are still made, and how often the door fails. A few dented slats are usually a repair. A crushed curtain with a bent barrel and hood may be close to the cost of a new door. If the door is replaced, the new one should be rated for the wind code the permit office enforces. See commercial garage door installation and our research on repair vs. replace.

Which Mobile, AL rules matter for rolling door work?

Most repairs are handled by the company doing the work. Replacement doors, new operators and larger jobs raise licensing, electrical and permit questions. The company and the permit office decide what applies. We checked these sources on September 23, 2026.

Check	What the source says	Question to ask
State license	Alabama requires a general contractor license when "the cost of the undertaking is one hundred thousand dollars ($100,000) or more" (Ala. Code §34-8-1; license search)	"Is this job $100,000 or more?"
New from October 1, 2026	The state board says exemptions for "certain routine or regular maintenance, repair, cleaning, and facility support services" take effect October 1, 2026, and "the law does not define every situation that may qualify" (board notice)	"Is this being treated as exempt maintenance?"
Door classification	The board lists "Specialty Door and Hardware" under specialty construction (Ala. Admin. Code 230-X-1-.27)	"Which classification covers this work?"
Permit office	City of Mobile: Build Mobile, 251-208-7602. Unincorporated county: Inspection Services, 251-574-3507. Saraland and Semmes run their own.	"Does a replacement door need a permit at this address?"
Wind design	City of Mobile design wind speeds run 145 to 179 mph by risk category (City amendment). The county's run 148 to 174 mph (county adoption).	"Is the replacement door rated for this building? Can we see the label?"

Where in the Mobile area?

Call about rolling doors at facilities across Mobile County, including Mobile, Prichard, Saraland, Semmes, Theodore, Tillmans Corner, Grand Bay and Bayou La Batre. Baldwin County and Pascagoula-area sites are reviewed case by case. See the Mobile, AL service area or go back to loading dock and dock door repair in Mobile, AL.

Rolling door questions

Do you handle self-storage unit doors?

Yes, when they're rolling sheet doors on a commercial self-storage building. Say how many doors are affected.

Is my rolling door fire-rated?

If you're not sure, say so on the call. Don't climb or get close to the door to look for a label or a release device. Fire-rated doors are covered on rolling fire door repair.

Can dented slats be replaced one at a time?

Often, yes, if matching slats are available. It depends on the door and the damage. The company that takes the job decides.

Is a roll-up door the same as an overhead door?

No. A roll-up door coils into a box above the opening. A sectional overhead door has panels that ride back along tracks. See overhead door repair.

Sources

Checked September 23, 2026:

For a national overview, see rolling steel door repair.

Call about the rolling door

Tell us the address and which door is stuck.

Call(385) 325-7138

Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.