Privacy Policy
Last Updated: September 2026
Introduction
Uptime Dock & Door operates as a commercial service-referral business. We do not use contact forms, chat widgets, or account creation systems. Our primary interaction with users occurs through published telephone numbers routed to independent commercial repair companies.
Call Routing and Tracking
When you dial a local telephone number published on an Uptime Dock & Door service-area page, the call is routed through a third-party call-tracking service before connecting to the independent repair company serving that location.
By using these numbers, you acknowledge and agree that your call may be routed, monitored, and recorded for quality assurance, training, and billing purposes. The tracking service logs data such as your phone number, the date and time of the call, the call duration, and an audio recording of the conversation. This information is used by Uptime to verify the referral connection and by the receiving repair company to manage the service request.
Information We Do Not Collect
Because Uptime Dock & Door is exclusively a referral directory, we do not directly collect, store, or process:
- Facility addresses or gate codes
- Payment card information or banking details
- Service contracts or repair invoices
- Email addresses or direct messages from facility managers
Any information you provide during your call is handled directly by the independent repair company according to their own privacy practices and operational procedures.
Website Analytics
We use Google Analytics to measure website visits, page views, browser and device information, traffic sources, and general site performance. Google may place cookies or similar identifiers in your browser. We use this information to understand how people find and use the site and to improve its technical performance. The site does not use geolocation, does not select a service area for you based on your location, and does not track your physical location.
We use Microsoft Clarity to understand how visitors interact with pages through session recordings, heatmaps, and interaction diagnostics. Clarity may collect browsing, device, and interaction information, including a recording of page activity. We use these recordings to improve usability and do not use Clarity to identify you personally or to record telephone calls. Microsoft processes this information under its own privacy terms.
We use the Bing Webmaster verification meta tag to confirm ownership of this website. That tag does not collect visitor information by itself.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our operating procedures or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.