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Commercial Garage Door Opener Types: What Each One Fits, and What the Duty Ratings Really Mean

Commercial garage door openers — the industry usually calls them operators — are easiest to compare in two layers. First identify the movement layout: trolley/drawbar, shaft-driven/jackshaft, or sliding, with specialty configurations for some counter, center-mounted and integrated doors. Then compare hoist, gearhead, DC, fire-door and duty labels. Door and track geometry narrow the family; peak-hour and daily cycles narrow the duty rating.

Start here. This is the table most comparison pages are missing.

What each label on a commercial operator spec sheet actually describes

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Commercial operator labels and what they mean
LabelWhat kind of label is it?What it tells youWhat it does not tell you
Trolley (DASMA: drawbar operator)Common movement layoutAn overhead rail, carriage and arm push and pull the top section of a sectional doorDuty rating, horsepower, door weight, or whether the door and structure are prepared for it
JackshaftCommon movement layoutThe operator turns the door's shaft system; DASMA's sectional-door definition specifies a torsion shaftWhether it has a hand chain, whether it suits the track, or its duty rating
SlidingCommon movement layoutThe operator moves one or two door leaves horizontallyAnything about sectional or rolling-door compatibility
Counter-door, center-mounted and integrated configurationsSpecialty product-specific arrangementsThe named product is built around a particular door or mounting arrangementA universal fourth movement layout that applies across catalogs
HoistShaft-driven/jackshaft-related manual-operation configuration in DASMA terminology; manufacturers may list it separatelyThe named model includes an auxiliary manual chain arrangementA universal duty class. Hoist products appear in medium, standard, heavy and specialty lines
Gearhead / gear-reducedDrivetrain modifierThere is gear reduction between the motor and outputWhere the operator mounts. Gearhead trolley and gearhead hoist products both exist
DCMotor and control modifierThe named product uses a DC motor; some named products include battery backupDuty rating, layout or door compatibility
Light / medium / standard / heavy dutyEach manufacturer's product-family nameWhere the model sits inside that catalogA rating that converts directly across brands
Cycles per hour / cycles per dayPublished usage limitsThe named model’s stated hourly and daily use limits, where publishedService life. A duty rating is not a lifespan
NEMA 4, 4X, 7 or 9Enclosure or hazardous-location modifierThe named configuration’s published environmental capabilityApproval for a specific location without the complete model, classification and installation review
Fire-door operator or packageSpecialty listed-system applicationThe operator is intended to work with the named fire-door/release arrangementThat ordinary service-door guidance covers the complete assembly

Sources: DASMA TDS #160 (Rev. 1/19) and TDS #350 (Rev. 6/26) for terminology; current manufacturer pages from LiftMaster, Genie, Manaras-Opera, PowerMaster and Raynor. The “kind of label” column is Uptime’s normalization of those sources, not a formal industry classification. Verified 19 September 2026.

Last verified: September 2026 · Dataset v1.0 · 56 selected model/configuration rows · 5 manufacturers · 7 downloadable tables, 139 rows total
By Uptime Dock & Door Research — the research and reference section of uptimedockanddoor.com. Uptime Dock & Door is an independent publisher that refers commercial door and dock work to repair companies. We are not a manufacturer, laboratory, standards body or repair contractor. About us · Editorial standards · Report a correction

Jump to: The common layouts · The labels that are not parallel types · Which operator family to evaluate first · Trolley or jackshaft · Duty ratings and why the names do not line up · Work out the duty you need · Horsepower, voltage and phase · The safety standard that changes how your door behaves · The selected 56-row ledger · What to put on the quote request · Methodology · Limitations · Sources · How to cite · Download the data · Questions people ask


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The three common movement layouts, and the specialty products outside them

The reviewed catalogs are easiest to compare by separating three common movement layouts — trolley/drawbar, shaft-driven/jackshaft and sliding — from modifiers and specialty configurations. The three layouts cover most of the named products in the selected ledger, but they are not a claim that every commercial operator ever made fits one universal three-part standard.

Trolley (drawbar). Mounts above and behind a sectional door. A rail runs back from the header, a carriage rides the rail, and an arm connects the carriage to the top section. DASMA’s primary term is drawbar operator: an electric operator mounted above the door in a horizontal position that moves the door by pulling and pushing the top section. PowerMaster still labels the family “drawbar”; most of the other reviewed catalogs say trolley.

Jackshaft or shaft-driven. Mounts at the wall, ceiling, hood or another manufacturer-specified position and turns the door’s shaft system. DASMA’s sectional-door definition says the drive turns a torsion shaft. Rolling-door product pages use the same jackshaft or hoist language for their own shaft and barrel arrangements.

Sliding. Moves one or two door leaves horizontally. The selected PowerMaster and Manaras products cover sliding, freezer, cooler and partition applications. If the door travels sideways rather than upward, this is the family to evaluate.

Specialty product-specific configurations. Some products do not fit neatly into those three labels. The selected sources include a compact rolling-counter operator, a center-mounted gearhead product, dual-trolley configurations and high-performance doors whose operator is part of the door system. Keep the manufacturer’s own configuration name rather than forcing it into the wrong box.

Several current manufacturer application notes expressly assume a properly balanced door. A binding, damaged or improperly balanced door is a door-system problem, not evidence that a larger operator is the answer.

Is it an opener or an operator?

Both. “Opener” is the word many facilities use; “operator” is the technical term used throughout the manufacturer catalogs and standards reviewed here. DASMA’s terminology sheet cross-references Garage Door Opener to Operator and defines an operator as an electric or air-powered mechanism that opens and closes a door.

Sources: DASMA TDS #160, Rev. 1/19, for operator terminology; current Manaras-Opera product pages for the properly balanced-door application condition. Verified 19 September 2026.


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The labels that look like parallel types but are not

Many guides list trolley, jackshaft and hoist as three equal types. That mixes movement layout with manual-operation and drivetrain labels, which is why two quotes that look different can describe closely related equipment.

Hoist is jackshaft-related in DASMA terminology, although manufacturers may list it separately. DASMA describes a chain-hoist operator as a jackshaft-type operator with a chain hoist attached, and a hoist electric operator as similar to a jackshaft operator with an auxiliary emergency chain hoist. Raynor makes the relationship visible in its current Basic names: CMJ is Jackshaft, CMH is Jackshaft With Hoist, and CMT is Trolley.

So when a quote says “hoist,” ask what manual-operation arrangement the named model provides and how it is engaged. On Raynor’s CMH, the Hoist-a-matic chain is self-engaging and an electrical interlock cuts motor power when the hoist is engaged. A different manufacturer or model may use a different arrangement.

Gearhead is a drivetrain, not a mounting position. LiftMaster and Genie both publish a GT gear-reduced trolley and a GH gear-reduced hoist. The gearing label does not tell you where the operator mounts or which door it fits.

DC is a motor and power-outage choice. PowerMaster’s current D-GJ and D-MG pages both state a 576-watt, 24 VDC motor with battery backup. Only the D-GJ page explicitly describes continuous-duty operation; the D-MG page does not. Read the named product page rather than carrying a statement from one model to another.

Duty class is a manufacturer’s own shelf label. The words light, medium, standard, heavy and super duty do not convert directly across brands. The published numbers below are what make the labels comparable.

Sources: DASMA TDS #160; Raynor ControlHoist Basic; current LiftMaster, Genie and PowerMaster product pages linked in the selected ledger. Verified 19 September 2026.


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Which operator family should you evaluate first?

Start with the door and its movement path. Not horsepower, not brand. For a sectional door, standard lift turns into a horizontal track above the opening; low headroom uses a compact track arrangement where clearance is limited; high lift rises farther vertically before turning horizontal; and full vertical lift continues upward without a horizontal run. The table gives the first family to evaluate and the condition that still has to be checked.

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Door-to-operator planning crosswalk
Door or conditionFirst family to evaluateAlso possibleWhat still has to be verified
Standard-lift sectionalDrawbar (trolley) operatorJackshaft or hoistOnly where the door manufacturer's cable-tension provisions are in place
Low-headroom sectionalDrawbar (trolley) operatorJackshaft or hoistConsult the door and operator manufacturers first; an open low-headroom door is nearly horizontal, leaving little or no cable tension
High-lift sectionalJackshaft or hoist operatorManufacturer-specific gear-reduced configurationVerify the exact door, track, shaft, mounting space, and named operator application; gear reduction alone does not approve a heavier door
Full vertical-lift sectionalJackshaft, hoist or gearhead operatorNo additional family or condition stated in this referenceVerify exact door and operator compatibility, shaft arrangement, mounting, duty, controls, and power
Very wide sectionalManufacturer-specific trolley, dual-trolley, or shaft-driven configurationNo universal alternative stated in this referenceVerify the door manufacturer's reinforcement, structural, and operator provisions for the exact opening
Rolling steel service doorJackshaft or hoist operator, wall or hood mountManufacturer-specific gear-reduced configurationVerify the named rolling-door and operator combination, duty, manual operation, controls, and mounting
Rolling grilleJackshaft or hoist operatorManufacturer-specific gear-reduced configurationVerify the named grille and operator combination, duty, manual operation, controls, and mounting
Rolling counter shutterCounter door or gear-reduced jackshaft operatorNo additional family or condition stated in this referenceThe 4-cycles-per-hour figure belongs to the named Genie GCL-GCX; it is not a universal counter-door rating
Rolling sheet doorManufacturer-specific slow-speed hoist configurationNo universal alternative stated in this referenceVerify the rolling-sheet door’s required speed and the named operator application; reduced speed is model-specific, not a universal rule
Rolling fire doorFire door operator with a release deviceNo additional family or condition stated in this referenceUse the listed fire-door operator/release arrangement for the named assembly; drop testing and recordkeeping are separate requirements
Sliding or freezer doorSliding door operatorManufacturer-specific gear-reduced sliding configurationVerify the exact sliding-door system, travel, mounting, environment, and named operator application
High-performance (high-speed) doorThe door's own integrated operatorNo additional family or condition stated in this referenceNot selected from the commercial operator catalogs above; DASMA treats high-performance doors as a separate product division with its own terminology and UL 325 data sheets
Any door in a wet or corrosive areaWashdown or watertight version (NEMA 4, 4X)No additional family or condition stated in this referenceGenie states these environmental modifications are built in at the factory and cannot be added later
Any door in a classified hazardous locationExplosion-proof version (NEMA 7, 9)No additional family or condition stated in this referenceUse only the named manufacturer configuration whose listing and documentation cover the stated location classification; do not infer suitability from an enclosure number alone
Rolling door in an egress pathRelease or egress operatorNo additional family or condition stated in this referenceVerify the complete egress/release function, door system, controls, and applicable code requirements
Any door where an outage stops workHoist (hand chain), jackshaft (disconnect lever), or DC with battery backupNo additional family or condition stated in this referenceA manual chain, disconnect, and battery backup are different provisions; verify the named model and authorized operating method

Sources: ANSI/DASMA 102-2018, section 8; DASMA TDS #1501; DASMA’s Technical Data Sheets index; and the linked manufacturer product pages in the selected ledger. The table is a planning crosswalk, not model approval. Verified 19 September 2026.

The standard-lift jackshaft requirement most guides get wrong

Wall-mounted operators look tidy. The standard says something narrower than “wall mount works on any sectional door.”

ANSI/DASMA 102-2018, section 8.2.1 requires manufacturer-specified provisions that maintain adequate cable tension before a motorized jackshaft operator is used on a standard-lift or low-headroom sectional door.

Here is why, in plain terms. A jackshaft moves a sectional door through the shaft, drums and cables. Cable tension is lowest around the fully open position, which is where the operator begins closing the door. If the system does not maintain the required tension and cable retention, a cable can lose proper engagement with its drum. DASMA’s TDS #1501 treats that as a door-system issue with consequences that can include uncontrolled movement, equipment damage and severe injury.

The safe buying questions are high level: does the door manufacturer support this arrangement; what manufacturer-approved cable-tension and retention provisions are part of it; does the operator have the required control and monitoring features; and who will inspect and test the completed system? Entrapment protection does not by itself keep a sectional-door cable on its drum.

For low-headroom track, TDS #1501 says to consult both the door and operator manufacturers because an open low-headroom door is nearly horizontal and may have little or no cable tension.

None of this means a jackshaft can never go on a standard-lift door. It means the arrangement is conditional rather than the default, and the exact door and operator manufacturers have to support it.

What a trolley requires from the door and structure

Trolleys have their own requirements. DASMA TDS #166 (Rev. 6/25) says a drawbar connection should follow the door manufacturer’s instructions and addresses:

  • Top-section reinforcement near the operator-arm connection.
  • An adequate header bracket and supporting structure for the rail and repeated operating forces.
  • Ceiling attachment to structural framing, not finish material alone.
  • Removal of pull ropes and manufacturer-approved treatment of mechanical locks so they do not fight the operator.

Wind-load-rated doors need special care because the tested assembly may depend on its locking devices. Do not remove or disable a lock unless the door manufacturer’s instructions permit it for the powered configuration.

Sources: DASMA TDS #1501, 12/08/22; ANSI/DASMA 102-2018, section 8; and DASMA TDS #166, Rev. 6/25.


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Trolley or jackshaft: the short version

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Trolley and jackshaft selection questions
QuestionPoints to a trolleyPoints to a jackshaft or hoist
What lift does the sectional track use?Standard lift or low headroomHigh lift or full vertical lift
Is the ceiling path behind the door clear?Yes — an overhead rail path is availableNo — piping, lighting, racking or a crane blocks the path
Is there usable mounting room at the shaft or hood?Not the main mounting needYes — the named configuration needs the required side, wall, hood or shelf space
Is it a rolling steel door or grille?Usually noCommon starting family
Is the opening unusually wide?Use the door manufacturer’s reinforcement and operator provisionsA manufacturer-published dual-trolley or shaft-driven configuration may be available
How is authorized manual operation provided during an outage?Model-specific trolley disconnectModel-specific disconnect, manual chain, or a separately published battery-backup provision
What does the door system need?A manufacturer-approved top-section connection and adequate structural mountingManufacturer-approved cable-tension and retention provisions where the track is standard lift or low headroom

Sources: DASMA TDS #160, #166 and #1501; Raynor’s current Optima dual-trolley configuration; current manufacturer application statements linked in the ledger. This is Uptime’s planning crosswalk, not a manufacturer’s approval for a specific door.


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Duty ratings: what they mean, and why the names do not line up

A duty rating is how hard the manufacturer says the named operator may be worked: cycles per hour, and sometimes cycles per day. One cycle is closed → open → closed. It is not one opening.

DASMA defines the vocabulary — duty cycle, intermittent duty and continuous duty — but it does not assign a universal numeric threshold to every marketing tier. Its light-duty definition says the operator is intended and marked for limited or restricted duty; it does not turn “light,” “medium” or “heavy” into cross-brand numbers.

That is the problem in one sentence: the tier names belong to each catalog, not to one shared rating scale. Here is what happens when you line them up.

The same words, different numbers

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Published duty labels across reviewed manufacturers
Tier name as publishedPowerMasterLiftMasterManaras-OperaGenieRaynor
Light dutyNo tier by this name on cited pageNo tier by this name on cited pageNo tier by this name on cited page4 to 15 per hour by model (GCX 4, LT 12, LJ 15 with fewer than 30 per day)No tier by this name on cited page
Medium dutyUp to 10 per hourMaximum 12 per hour, fewer than 50 per day14 per hour, 50 per dayUp to 15 per hourNo tier by this name on cited page
Standard dutyNo tier by this name on cited pageNo tier by this name on cited pageNo tier by this name on cited pageUp to 30 per hourNo tier by this name on cited page
Heavy or industrial dutyGT described as heavy-duty, no cycle figure published25 per hour, up to 90 per day (J, DHJ)25 per hour; daily rating varies by named model: 100, greater than 100, or greater than 80Up to 60 per hour (GH, GT)30 per hour (ControlHoist Optima)
Super dutyNo tier by this name on cited pageNo tier by this name on cited page25 per hour, greater than 80 per day (MGH)No tier by this name on cited pageNo tier by this name on cited page
Continuous dutyD-GJ described as continuous-duty operation; D-MG is not described that way on its cited pageNo tier by this name on cited pageNo tier by this name on cited pageNo tier by this name on cited pageOptima motor described as continuous duty

Sources: current manufacturer pages linked in the selected model ledger and listed in the source register. A “no tier” entry means the exact tier name was not stated on the cited page; it does not prove the manufacturer has never used the term. Verified 19 September 2026.

Three findings fall out of that table:

“Medium duty” spans 10 to 15 cycles per hour across four reviewed manufacturers. PowerMaster publishes up to 10, LiftMaster a maximum of 12, Manaras 14 and Genie up to 15. ● The highest figure is 50% above the lowest because 15 ÷ 10 = 1.5.

Genie’s light-duty GCL-LJ is published at up to 15 cycles per hour and fewer than 30 per day. Its hourly figure is higher than LiftMaster’s medium-duty maximum of 12 and PowerMaster’s medium-duty limit of 10. The labels alone would suggest the opposite.

Among the four reviewed manufacturers with an hourly figure for the heaviest selected line, the range is 25 to 60 cycles per hour. LiftMaster and Manaras publish 25 for the selected lines, Raynor 30, and Genie up to 60. ● The top figure is 2.4 times the bottom one because 60 ÷ 25 = 2.4.

Manaras publishes two Opera-SH daily figures for different source pages. The current standard product page states 25 cycles per hour and greater than 100 per day. Its NEMA-modification page states 25 per hour and greater than 80 per day. The selected ledger uses the greater-than-100 figure only for the cited standard configuration and does not carry it to a NEMA version.

These are comparisons of the selected current pages, not a claim that the sample is the whole market.

The same letters, different machines

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Model letters and the machines they identify
LetterLiftMasterGenieManaras-OperaPowerMasterRaynor
TIndustrial trolley (Logic 5.0 family)Standard-duty trolley, up to 30 per hourMLT is the medium trolleyDrawbar operator, no tier publishedCMT is the Basic trolley; Basic is published at 14 cycles/hour or 50 cycles/day
MTMedium trolley, maximum 12 per hourMedium trolley, up to 15 per hourMLT, 14 per hourMedium drawbar, up to 10 per hourNot used on cited page
JIndustrial jackshaft, 25 per hour, up to 90 per dayStandard jackshaft, up to 30 per hourOpera-J, 25 per hour, 100 per dayV-belt jackshaft, no cycle figure publishedCMJ is the Basic jackshaft; Basic is published at 14 cycles/hour or 50 cycles/day
MJMedium jackshaft, maximum 12 per hourMedium jackshaft, up to 15 per hourOpera-MJ, 14 per hourMedium jackshaft, limit 10 per hourNot used on cited page
HIndustrial hoist (Logic 5.0 family)Standard hoist, up to 30 per hourOpera-H, 25 per hour, 100 per dayV-belt hoist, no cycle figure publishedCMH is the Basic jackshaft with hoist; Basic is published at 14 cycles/hour or 50 cycles/day
MHMedium hoist, maximum 12 per hourMedium hoist, up to 15 per hourOpera-MH, 14 per hourMedium hoist, limit 10 per hourNot used on cited page
GHGear-reduced hoist, 25 per hour, more than 90 per dayHeavy-duty hoist, up to 60 per hourOpera-GH and MGH, 25 per hour, more than 80 per dayMG is the gear-reduced hoistNot used on cited page
GTGear-reduced trolley (Logic 5.0 family)Heavy-duty trolley, up to 60 per hourNot used on cited pageGear-reduced drawbar, heavy-dutyNot used on cited page
GJMGJ is the medium gear-reduced jackshaftNot used on cited pageNot used on cited pageGear-reduced jackshaftNot used on cited page
LJNot used on cited pageLight-duty jackshaft, up to 15 per hour and fewer than 30 per dayNot used on cited pageNot used on cited pageNot used on cited page

Sources: current manufacturer product pages linked in the model ledger. Raynor’s Basic rating is preserved as the manufacturer states it: “14 cycles/hour or 50 cycles/day.” Verified 19 September 2026.

A quote that says “GH operator” is not a complete specification. In the selected sources, GH can refer to a 25-cycle-per-hour LiftMaster or Manaras product, a Genie product published at up to 60 per hour, or a differently named PowerMaster gear-reduced hoist family. Ask for the manufacturer, exact model, stated application, cycles per hour and cycles per day.

How to read any duty chart without changing what the source says

Use the named manufacturer page, keep qualifiers such as maximum, up to, fewer than, greater than and or, and leave an unstated daily or hourly figure unstated. Do not turn “fewer than 50” into 50, turn “greater than 80” into 80, or borrow a value from a similar model.


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Work out the duty rating you actually need

You need two operating counts where the manufacturer publishes both limits.

Count the busiest hour. Use a door counter, building records or a safe observation method to record the complete closed → open → closed cycles in the busiest 60 minutes.

Count a representative operating day. Record complete cycles across a normal busy day, including shift and dispatch peaks that a quiet sample would miss.

Then compare the two observed counts with every limit the named model publishes:

Required hourly use = complete cycles in the busiest hour
Required daily use = complete cycles in a representative operating day

Worked example 1 — the hourly limit does not fit. A distribution center records 16 complete cycles in its busiest hour and 45 in a representative day. A model published at “up to 15 cycles per hour” does not meet the observed hourly input even though 45 cycles per day may look modest.

Worked example 2 — the daily limit does not fit. A service shop records 8 complete cycles in its busiest hour and 55 in a day. A LiftMaster medium-duty model published at a maximum of 12 per hour and fewer than 50 per day clears the observed hour but does not meet the observed daily input.

Hourly and daily figures are separate constraints, not a formula for calculating how many hours a unit may run at its hourly maximum. Final selection also depends on the exact door application, track, size, balance, mounting, power, controls, environment and protection devices named in the manufacturer’s documents.

A higher-duty unit may cost more. A unit that does not meet the published application or duty inputs is not made suitable by a lower price. Neither this page nor any chart approves the final selection; the named door and operator documents and the qualified supplier or installer do that.


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Horsepower, voltage and phase

There is no single horsepower rule that works across these doors. Horsepower and door-system limits come from the named operator’s application and selection material, using the actual door, track, size, balance, gearing and operating conditions. What you can document before a quote is what the selected manufacturers publish and what electrical service exists at the opening.

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Horsepower, voltage and phase reference
ItemCurrent manufacturer-published examples from the selected sources
HorsepowerLiftMaster J: 1/3, 1/2, 3/4 and 1 HP. Raynor ControlHoist Optima: continuous-duty 1/2, 3/4, 1, 1-1/2 and 2 HP. Raynor ControlHoist Basic: 1/2 HP.
Single-phase voltageLiftMaster J: 115V and 230V. Raynor Optima: 120/240V. Raynor Basic: 120V. Selected PowerMaster products publish 115V and, depending on model, 230V.
Three-phase voltageLiftMaster J: 208V, 230V and 460V, with a discrete 575V model. Raynor Optima: 208/240/480/575V. Selected PowerMaster products publish 230V and 460V options.
Enclosure or environmental versionsRaynor Optima: NEMA 1, 4, 7 and 9. Genie publishes factory-built NEMA 4/12, 4X and 7/9 modifications on named products. PowerMaster publishes separate wet-location and hazardous-location product families.

Sources: LiftMaster Model J; Raynor ControlHoist Basic; Raynor ControlHoist Optima; PowerMaster Door & Grille Operators; and Genie Commercial Line Operators. These are named-product examples, not universal availability. Verified 19 September 2026.

Two practical points. First, three-phase is also a building-supply question — the required power has to exist at the opening or be provided as part of the electrical scope. Second, special environmental versions are often ordered as part of the operator, not added later. Genie states that its environmental modifications are factory built and cannot be added later. Put washdown, corrosive, freezer or classified-location conditions on the first request, not the last.


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The safety standard that changes how your new door behaves

ANSI/CAN/UL 325 is the product-safety standard for door, drapery, gate, louver and window operators and systems rated 600 volts or less. UL Standards & Engagement lists the active standard as Edition 7, first published 19 May 2017 and last revised 15 September 2025. It is a product standard, not the local building or fire code, and it does not by itself establish which edition a jurisdiction has adopted.

For commercial door operators, UL Solutions’ public explanation says an external entrapment-protection device at the floor-zone entrapment area is required when the door can close from a control other than constant pressure, such as a remote, timer or loop. The operator monitors that device; if the device is not working, closing functions are limited to constant-pressure-to-close.

DASMA TDS #382 summarizes the practical split for commercial door operators manufactured after August 2010: constant-pressure-to-close operation, or a suitable monitored external device such as a contact edge, photoelectric sensor or light curtain.

What that means when the crew leaves:

  • Raynor’s current Basic and Optima pages say the operators are supplied standard with constant-pressure-to-close control. A new door that closes only while the close button is held can therefore be operating in its intended control mode rather than showing a fault.
  • Closing from a remote, timer or loop requires the applicable monitored protection arrangement and control setup for the named operator.
  • DASMA TDS #382 places the primary photoelectric beam no higher than six inches above the floor. A higher vehicle-detection sensor may be an added device, but it does not replace the primary monitored device described in that sheet.
  • A failed or missing monitored device can also cause constant-pressure fallback. Do not bypass it. If an installed operator is already misbehaving, use the commercial garage door troubleshooting guide to separate safe observations from work for trained personnel.

One more term causes confusion: UL 325 usage Classes I through IV describe vehicular gate operators, not commercial door duty tiers. They should not be used as substitutes for a commercial door operator’s published hourly or daily rating.

Fire-door operators add another layer. UL’s public safety overview points back to the certified product, qualified installation, manufacturer instructions, the local code authority and the additional requirements that apply to fire-door systems. The ordinary selection tables on this page do not replace those requirements.

Sources: UL Standards & Engagement, UL 325; UL Solutions’ commercial-door explanation; UL 325 safety overview; DASMA TDS #382; DASMA TDS #350; and the current Raynor Basic and Optima pages. Verified 19 September 2026.


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The selected reference ledger: 56 models and configurations

This is the cross-manufacturer table we built for this page. It contains 56 selected model or configuration rows from five manufacturers. The selection covers the movement layouts, catalog labels, duty tiers, specialty applications and cross-brand comparisons used in the article; it is not every current or historical operator sold by those manufacturers.

Every model name links to the official product source used for that row. “Not published on cited page” means the selected manufacturer page did not state the value and we did not estimate it. The manufacturer type label is preserved separately from Uptime’s normalized base-layout and modifier fields.

LiftMaster

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LiftMaster selected operator ledger
Model or configurationManufacturer type labelUptime base layoutModifiersTier as namedCycles/hrCycles/dayApplication stated by source
MTMedium-Duty Trolley OperatorTrolley/drawbarNone statedMedium-DutyMaximum 12Fewer than 50Standard-lift sectional overhead doors
MJMedium-Duty Jackshaft OperatorShaft-driven/jackshaftNone statedMedium-DutyMaximum 12Fewer than 50High or vertical lift sectional; small rolling doors and grilles
MHMedium-Duty Hoist OperatorShaft-driven/jackshaftmanual-chain hoistMedium-DutyMaximum 12Fewer than 50High or vertical lift sectional; small rolling doors and grilles
MGJMedium-Duty Gear-Reduced Jackshaft OperatorShaft-driven/jackshaftgearhead/gear-reducedMedium-DutyMaximum 12Fewer than 50High or vertical lift sectional; small rolling doors and grilles
JJackshaft Operator — Logic 5.0Shaft-driven/jackshaftNone statedElite / industrial duty25Up to 90Industrial applications with smaller sectional doors; vertical or high-lift; smaller rolling doors and grilles, wall or hood mount
DHJDoor Lock Hoist/Jackshaft Operator — Logic 5.0Shaft-driven/jackshaftmanual-chain hoist; door-lock sensorElite25Up to 90Rolling doors and grilles; sectional doors with vertical high lift
GHGearhead Hoist Operator — Logic 5.0Shaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reducedElite, heavy industrial25Greater than 90Heavy industrial high-cycle doors; larger or heavier sectional, rolling doors and grilles; side mounts for vertical or high-lift

Source: linked LiftMaster product page in each row; category page: Commercial Door Operators. Verified 19 September 2026.

Genie

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Genie selected operator ledger
Model or configurationManufacturer type labelUptime base layoutModifiersTier as namedCycles/hrCycles/dayApplication stated by source
GCL-GCXLight-Duty Counter Door OperatorSpecialty rolling-counterNone statedLight-DutyUp to 4not published on the cited pageRolling counter doors
GCL-LTLight-Duty Trolley OperatorTrolley/drawbarNone statedLight-DutyUp to 12not published on the cited pageSectional doors
GCL-LJLight-Duty Jackshaft OperatorShaft-driven/jackshaftNone statedLight-DutyUp to 15Fewer than 30Standard, high, and vertical-lift sectional doors; rolling doors
GCL-MHMedium-Duty Hoist OperatorShaft-driven/jackshaftmanual-chain hoistMedium-DutyUp to 15not published on the cited pageHigh or full-lift sectional and rolling doors
GCL-MJMedium-Duty Jackshaft OperatorShaft-driven/jackshaftNone statedMedium-DutyUp to 15not published on the cited pageHigh or full-lift sectional and rolling doors
GCL-MTMedium-Duty Trolley OperatorTrolley/drawbarNone statedMedium-DutyUp to 15not published on the cited pageSectional doors
GCL-HStandard-Duty Hoist OperatorShaft-driven/jackshaftmanual-chain hoistStandard-DutyUp to 30not published on the cited pageHigh or full-lift sectional and rolling doors
GCL-JStandard-Duty Jackshaft OperatorShaft-driven/jackshaftNone statedStandard-DutyUp to 30not published on the cited pageHigh or full-lift sectional and rolling doors
GCL-TStandard-Duty Trolley OperatorTrolley/drawbarNone statedStandard-DutyUp to 30not published on the cited pageSectional doors
GCL-GHHeavy-Duty Gear Head Hoist OperatorShaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reducedHeavy-DutyUp to 60not published on the cited pageHigh or full-lift sectional and rolling doors
GCL-GTHeavy-Duty Gear Head Trolley OperatorTrolley/drawbargearhead/gear-reducedHeavy-DutyUp to 60not published on the cited pageSectional doors
GCX Fire DoorLight-Duty Fire Counter Door OperatorSpecialty rolling-counterfire-door packageSpecialtyUp to 4Fewer than 30Rolling counter fire doors
GH FireStarHeavy-Duty Gear Head Hoist FireStar OperatorShaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reduced; fire-door packageSpecialtyUp to 60Greater than 100FireStar rolling fire doors

Source: linked Genie product page in each row; category page: Commercial Line Operators. Verified 19 September 2026.

Manaras-Opera

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Manaras-Opera selected operator ledger
Model or configurationManufacturer type labelUptime base layoutModifiersTier as namedCycles/hrCycles/dayApplication stated by source
Opera-MLTMedium-Duty Trolley OperatorTrolley/drawbarNone statedMedium-Duty1450Smaller standard-lift sectional doors
Opera-MHMedium-Duty Jackshaft Operator With HoistShaft-driven/jackshaftmanual-chain hoistMedium-Duty1450Standard, high and vertical lift sectional; small rolling doors and grilles
Opera-MJMedium-Duty Jackshaft Operator With Floor-Level DisconnectShaft-driven/jackshaftNone statedMedium-Duty1450Standard, high and vertical lift sectional; small rolling doors and grilles
Opera-JHeavy-Duty Commercial Jackshaft OperatorShaft-driven/jackshaftNone statedHeavy-Duty Commercial25100Standard, high and vertical lift sectional; rolling doors and grilles
Opera-HHeavy-Duty Commercial Jackshaft Operator With HoistShaft-driven/jackshaftmanual-chain hoistHeavy-Duty Commercial25100Standard, high and vertical lift sectional; rolling doors and grilles
Opera-HJHeavy-Duty Commercial Jackshaft Operator With Hoist and Floor-Level DisconnectShaft-driven/jackshaftmanual-chain hoistHeavy-Duty Commercial25100Grilles where manual egress is required
Opera-SHHeavy-Duty Industrial Jackshaft Operator With Solenoid BrakeShaft-driven/jackshaftmanual-chain hoist; solenoid brakeHeavy-Duty Industrial25Greater than 100Sectional, rolling doors and grilles
Opera-GHHeavy-Duty Industrial Gear Head Operator With HoistShaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reducedHeavy-Duty Industrial25Greater than 80Sectional, rolling doors and grilles
MGHSuper-Duty Industrial Gear Head Operator With HoistShaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reducedSuper-Duty Industrial25Greater than 80Standard, high or vertical lift sectional; rolling doors and grilles
MGSLHeavy-Duty Industrial Gear Head Sliding Door OperatorSlidinggearhead/gear-reducedHeavy-Duty Industrial25Greater than 80Sliding doors

Source: linked Manaras-Opera product page in each row; index: Commercial Door Operators. Verified 19 September 2026.

PowerMaster

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PowerMaster selected operator ledger
Model or configurationManufacturer type labelUptime base layoutModifiersTier as namedCycles/hrCycles/dayApplication stated by source
TDrawbar OperatorTrolley/drawbarNone statednot tiered on the cited pagenot published on the cited pagenot published on the cited pageStandard-lift sectional doors
GTGear-Reduced Drawbar OperatorTrolley/drawbargearhead/gear-reduced; solenoid brakeHeavy-dutynot published on the cited pagenot published on the cited pageStandard-lift sectional doors
APTApartment House Drawbar OperatorTrolley/drawbarapartment/high-use application; quiet PSC motornot tiered on the cited pagenot published on the cited pagenot published on the cited pageSectional doors requiring high use and quiet operation
MTMedium-Duty Drawbar OperatorTrolley/drawbarNone statedMedium DutyUp to 10not published on the cited pageStandard-lift sectional doors
HV-Belt Hoist OperatorShaft-driven/jackshaftV-belt drive; manual-chain hoistnot tiered on the cited pagenot published on the cited pagenot published on the cited pageStandard-lift sectional; rolling service doors and grilles
JV-Belt Jackshaft OperatorShaft-driven/jackshaftV-belt drivenot tiered on the cited pagenot published on the cited pagenot published on the cited pageStandard-lift sectional; rolling service doors and grilles
MJMedium-Duty V-Belt Jackshaft OperatorShaft-driven/jackshaftV-belt driveMedium DutyLimit 10not published on the cited pageStandard-lift sectional; rolling service doors and grilles
MHMedium-Duty V-Belt Hoist OperatorShaft-driven/jackshaftV-belt drive; manual-chain hoistMedium DutyLimit 10not published on the cited pageStandard-lift sectional; rolling service doors and grilles
GJGear-Reduced Jackshaft OperatorShaft-driven/jackshaftgearhead/gear-reducednot tiered on the cited pagenot published on the cited pagenot published on the cited pageRolling service doors, grilles and counter shutters
D-GJGear-Reduced Jackshaft Operator With DC MotorShaft-driven/jackshaftgearhead/gear-reduced; DC motor; battery backupContinuous-duty operationnot published on the cited pagenot published on the cited pageRolling service doors, grilles and counter shutters
MGGear-Reduced Hoist OperatorShaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reducednot tiered on the cited pagenot published on the cited pagenot published on the cited pageSectional doors with high or vertical lift; rolling service doors and grilles
D-MGGearhead Operator With DC MotorShaft-driven/jackshaftmanual-chain hoist; gearhead/gear-reduced; DC motor; battery backup; dynamic brakenot tiered on the cited pagenot published on the cited pagenot published on the cited pageSectional doors with high or vertical lift; rolling service doors and grilles
CTCar-Wash Drawbar OperatorTrolley/drawbarcar-wash environment; TEFC motorNEMA 4 applicationnot published on the cited pagenot published on the cited pageCarwash applications on standard-lift sectional doors
CHCar-Wash Hoist OperatorShaft-driven/jackshaftcar-wash environment; TEFC motor; manual-chain hoistNEMA 4 applicationnot published on the cited pagenot published on the cited pageCarwash applications on standard-lift sectional, rolling service doors and grilles
CJCar-Wash Jackshaft OperatorShaft-driven/jackshaftcar-wash environment; TEFC motorNEMA 4 applicationnot published on the cited pagenot published on the cited pageCarwash applications on standard-lift sectional, rolling service doors and grilles
WMGWatertight Gear-Reduced Hoist OperatorShaft-driven/jackshaftmanual-chain hoist; watertight enclosure; gearhead/gear-reduced; TEFC motorNEMA 4 applicationnot published on the cited pagenot published on the cited pageSectional doors with high or vertical lift and rolling service doors in wet environments
EMGHazardous-Duty Gear-Reduced Hoist OperatorShaft-driven/jackshaftmanual-chain hoist; hazardous-location configuration; gearhead/gear-reduced; explosion-proof motor; dynamic brakeNEMA 7 and 9 applicationnot published on the cited pagenot published on the cited pageSectional doors with high or vertical lift and rolling service doors and grilles in NEMA 7 and 9 hazardous locations
SLSlide Door OperatorSlidingNone statedSpecialtynot published on the cited pagenot published on the cited pageSliding doors
GSLGear-Reduced Slide Door OperatorSlidinggearhead/gear-reduced; solenoid brakeSpecialtynot published on the cited pagenot published on the cited pageSliding doors and refrigerator doors
CGHCenter-Mounted Gearhead OperatorSpecialty center-mounted gearheadgearhead/gear-reduced; solenoid brakeSpecialtynot published on the cited pagenot published on the cited pageSectional doors requiring high-speed manual operation in the event of power failure
KLTCooler/Freezer Slide Door OperatorSlidingfreezer/cooler applicationSpecialtynot published on the cited pagenot published on the cited pageRefrigerator or freezer door applications
RJRelease Jackshaft OperatorShaft-driven/jackshaftV-belt drive; panic-release feature; lock-bar sensingSpecialtynot published on the cited pagenot published on the cited pageRolling service doors and grilles needing emergency egress

Source: linked PowerMaster product page or current category page in each row; category page: Door & Grille Operators. Verified 19 September 2026.

Raynor

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Raynor selected operator ledger
Model or configurationManufacturer type labelUptime base layoutModifiersTier as namedCycles/hrCycles/dayApplication stated by source
ControlHoist Basic CMJControlHoist Basic — JackshaftShaft-driven/jackshaftbelt driveBasic14 (published as “14 cycles/hour or 50 cycles/day”)50 (same combined statement)Vertical lift and lift clearance sectional doors, or small rolling doors and grilles; wall or hood mounted either side
ControlHoist Basic CMHControlHoist Basic — Jackshaft With HoistShaft-driven/jackshaftbelt drive; manual-chain hoistBasic14 (published as “14 cycles/hour or 50 cycles/day”)50 (same combined statement)Vertical lift and lift clearance sectional doors, or small rolling doors and grilles; wall or hood mounted either side
ControlHoist Basic CMTControlHoist Basic — TrolleyTrolley/drawbarbelt driveBasic14 (published as “14 cycles/hour or 50 cycles/day”)50 (same combined statement)Smaller, low-cycling industrial standard-lift sectional doors
ControlHoist 2.0 OptimaControlHoist Optima — Trolley, Dual Trolley, or Jackshaft With HoistMultiple published layoutsgear drive; electromechanical brakeOptima30not published on the cited pageLarger sectional doors, rolling doors and higher-cycle applications

Source: linked current Raynor ControlHoist Basic or Optima page in each row. Verified 19 September 2026.

The downloadable duty ledger adds the manual-operation statement, power options, exact source locator, source status, evidence type, verification date and publish status for every row.


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What to put on the quote request

Two quotes are only comparable if they answer the same questions. Collect the information from existing records, labels that are safely readable from the floor, facility logs and qualified checks. Do not measure or inspect near springs, cables, a moving door, an unsupported door, energized controls or other stored-energy parts.

  1. Door type and lift — sectional or rolling; standard lift, high lift, full vertical lift or low headroom.
  2. Opening size — clear width and height from plans, records or a safe qualified measurement.
  3. Door make, model or label — if safely readable.
  4. Fire rating — yes, no or unknown. If yes, say so first; it changes the system boundary.
  5. Cycles — complete cycles in the busiest hour and in a representative operating day.
  6. Mounting space — whether an overhead rail path is clear and whether the named shaft-side, wall or hood position is available.
  7. Power at the opening — voltage and phase from records or a qualified electrical check.
  8. Manual operation required — hand chain, disconnect, battery backup or another named provision, plus who is authorized and trained to use it.
  9. Environment — dry, washdown, corrosive, freezer, dusty or classified.
  10. Controls and protection — three-button station, remote, keypad, card reader, loop, timer-to-close, interlocks, and which monitored devices are included, replaced or reused.

And the scope questions that decide whether the lower quote is actually lower: removal and disposal, mounting steel, door or track work, electrical circuit and disconnect, low-voltage wiring, sensors and edges, access-control or fire-alarm work, permits, lift or scaffolding, freight, commissioning, testing, training, warranty and exclusions.

This checklist organizes a request. It does not determine compatibility, approve a model or replace the door and operator manufacturers’ instructions.


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How we built this

We did document research, normalization and two disclosed calculations. Nothing here is a laboratory or field-test result.

What we selected. We selected 56 current manufacturer-published models or configurations from LiftMaster, Genie, Manaras-Opera, PowerMaster and Raynor. The sample was built to cover the movement layouts, catalog labels, duty tiers, specialty applications and comparisons used by this reference. It is not a census of every model in those catalogs.

Unit of observation. One row is a named model or manufacturer-published configuration, not every horsepower, voltage, phase, enclosure, control package or accessory SKU.

Source hierarchy. We used DASMA terminology and technical sheets, the ANSI-approved DASMA standard where accessible, UL’s official public material, and official manufacturer product or category pages. Dealer and forum pages are not evidence for the technical claims or model ratings on this page.

What the evidence labels mean.
★ Source-reported — the figure or statement appears in the cited primary source for the named model, term or rule.
● Calculated — Uptime computed the result from source-reported inputs and shows the arithmetic.

How we did the arithmetic. The two published comparisons are 15 ÷ 10 = 1.5, reported as a 50% spread between the selected medium-duty hourly figures, and 60 ÷ 25 = 2.4, reported as the ratio between the highest and lowest hourly figures in the selected heaviest lines. We did not calculate service life or convert hourly limits into a daily limit where the manufacturer did not publish one.

What we normalized. Uptime created separate base layout and modifiers fields so catalogs organized in different ways can be compared. That is an editorial crosswalk, not an industry standard. The dataset keeps the manufacturer’s type label and source wording in separate fields.

How we handled gaps. A value the selected source does not publish is recorded as “not published on the cited page.” It is never estimated, set to zero, copied from another model or changed from “fewer than,” “greater than,” “up to,” “maximum” or “or” into an exact value.

Reproducibility. The source register names the issuer, document or page, edition or current status, URL, access date and use. The data dictionary defines every field. The included build script regenerates all seven CSV tables and the combined JSON from the same embedded records.


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Limitations

  • This is a selected reference, not a catalog census. It includes 56 models or configurations chosen for the article’s comparisons. It says nothing about market share, sales, product quality or which brand is best.
  • Duty ratings are manufacturer-stated for the named model and source. They are not independent test results and are not one common cross-brand test scale.
  • Some sources publish an hourly figure and no daily figure. Those cells remain unknown. An absent value is not zero.
  • A duty rating is not a lifespan. The reviewed primary sources do not provide a national service-life figure, so this page does not publish one.
  • Ratings and applications can change by configuration. Motor size, voltage, gearing, enclosure, controls, accessories and the door system can matter.
  • The dataset does not contain enough information for a universal sizing calculator. It does not approve a model, door weight, structural connection or installation.
  • Manufacturer pages change. Every row states the source status and was verified on 19 September 2026.
  • We did not test, open, install or measure an operator. This is a source-based reference and disclosed editorial crosswalk.
  • Standards and codes are not interchangeable. A published product standard or voluntary industry standard does not prove that one edition is adopted in every jurisdiction. The applicable code, listing, manufacturer instructions and authority having jurisdiction still control the installation.

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Sources

Standards, terminology and safety sources

  • DASMA. TDS #160, Sectional Garage Door Terminology. Rev. 8/17; reaffirmed 6/18; Rev. 1/19. Source. Accessed 19 September 2026.
  • DASMA. TDS #166, Guidelines for Connecting a Drawbar Operator to a Sectional Garage Door. Rev. 6/25. Source. Accessed 19 September 2026.
  • DASMA. TDS #350, Garage Door Operator and Gate Operator Terminology. Rev. 6/26. Source. Accessed 19 September 2026.
  • DASMA. TDS #382, Proper Installation of Photoelectric Non-Contact Sensors on Vehicular Commercial Door Operators. Rev. 05/22/22. Source. Accessed 19 September 2026.
  • DASMA. TDS #1501, Standard Lift Garage Doors with Jackshaft Operation. 12/08/22. Source. Accessed 19 September 2026.
  • DASMA (ANSI-approved). ANSI/DASMA 102-2018, Specifications for Sectional Overhead-Type Doors, section 8. 2018; listed by DASMA as current on 2026-09-19. Source. Accessed 19 September 2026.
  • DASMA. Technical Data Sheets index. Current index checked 2026-09-19. Source. Accessed 19 September 2026.
  • UL Solutions. New US & Canada Binational Standard Published for Door and Gate Operators and Systems. Published 2018-09-11; describes ANSI/CAN/UL 325 first published 2017-05-19. Source. Accessed 19 September 2026.
  • UL Solutions. UL 325 50th Anniversary & Key Safety Issues. Published 2023; current page checked 2026-09-19. Source. Accessed 19 September 2026.
  • UL Standards & Engagement. UL 325 — Door, Drapery, Gate, Louver, and Window Operators and Systems. Edition 7; active; last revision 2025-09-15. Source. Accessed 19 September 2026.

Manufacturer sources

  • LiftMaster (Chamberlain Group). Selected current commercial door operator product pages: MT, MJ, MH, MGJ, J, DHJ, GH. Current product pages checked 2026-09-19. Source. Accessed 19 September 2026.
  • The Genie Company. Commercial Line Operators and selected named product pages. Current category/product pages checked 2026-09-19. Source. Accessed 19 September 2026.
  • Manaras-Opera. Selected current model product pages. Current product pages checked 2026-09-19. Source. Accessed 19 September 2026.
  • PowerMaster (Commercial Electric Systems). Door & Grille Operators and selected named product pages. Current category/product pages checked 2026-09-19. Source. Accessed 19 September 2026.
  • Raynor Garage Doors. ControlHoist Basic commercial operator page. Current product page checked 2026-09-19. Source. Accessed 19 September 2026.
  • Raynor Garage Doors. ControlHoist Optima commercial operator page. Current product page checked 2026-09-19. Source. Accessed 19 September 2026.

Per-row source URLs, locators and verification fields are in the downloadable duty ledger and source register.


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How to cite this page

Page: Uptime Dock & Door Research. “Commercial Garage Door Opener Types: What Each One Fits, and What the Duty Ratings Really Mean.” Uptime Dock & Door. Last verified 19 September 2026. Accessed [date].

Dataset: Uptime Dock & Door Research. Commercial Door Operator Type and Duty Ledger v1.0. 56 selected model/configuration rows from five manufacturers; seven tables and 139 rows total. Compiled and verified 19 September 2026. Accessed [date].

No separate reuse license has been assigned to the compiled files. Source-reported product and standards facts remain tied to their cited primary sources. If you spot an error, tell us and we will correct it and note the change.


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Download the data

Commercial Door Operator Type and Duty Ledger v1.0 — seven CSV tables, 139 rows total, plus one combined JSON file and a data dictionary. Compiled and verified 19 September 2026. UTF-8.

Change log: v1.0 — 19 September 2026 — first release.


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Questions people ask

Is a jackshaft better than a trolley?
Neither is universally better. A standard-lift sectional door with a clear overhead path commonly starts with a trolley. High-lift, full vertical-lift and many rolling-door applications commonly start with a shaft-driven/jackshaft or hoist configuration. A jackshaft on standard-lift or low-headroom sectional track needs the door manufacturer’s cable-tension provisions and support for the exact arrangement.

Is a hoist operator the same as a jackshaft?
In DASMA terminology, a hoist electric operator is similar to a jackshaft operator with an auxiliary emergency chain, and a chain-hoist operator is a jackshaft type with a chain hoist attached. Manufacturers may still list “hoist” and “jackshaft” as separate catalog choices. Read the named model’s manual-operation arrangement.

Can I put a residential opener on a small commercial door?
Do not decide by appearance or door size alone. Use a product the manufacturer publishes for the commercial application and whose listing or certification covers the product and intended use.

Do I need three-phase power?
Only if the selected model and configuration require it. The reviewed products include single-phase and three-phase options, but the exact voltages differ by model. Confirm the electrical service at the opening before the quote is finalized.

How long should a commercial operator last?
A duty rating is not a lifespan. The reviewed primary sources do not supply one national service-life figure. Service life depends on the named equipment, use, door condition, environment, installation and maintenance.

Why does my new door only close while I hold the button?
A common reason is the operator’s intended constant-pressure-to-close mode. A failed monitored protection device can also force constant-pressure fallback. Do not bypass the device; use the commercial garage door troubleshooting guide or the named manufacturer’s instructions to identify the proper next step.

What does a commercial door itself cost?
Different question, separate page: what a commercial garage door costs. The operator is priced separately from the door.


An operator chart answers a selection question. If the door you have is already failing rather than being replaced by choice, the commercial overhead door repair page explains how a service request works and what the repair company confirms before quoting. Uptime Dock & Door refers work to repair companies; we do not sell or install operators.