High-Speed Door Repair in Scranton & Wilkes-Barre, PA
For high-speed door repair in Scranton & Wilkes-Barre, PA, call (385) 325-7138 about a fabric or rigid rapid door that's knocked out, won't cycle, or keeps reversing. Tell us the facility and where the door is. This covers high-speed doors at warehouses, plants, food and beverage sites, and cooler and freezer rooms.
Call to describe the problem—if the door is stuck open or the dock is down, say so first.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Facts checked September 23, 2026.
Fabric, rigid or freezer high-speed door?
A high-speed door opens and closes much faster than a normal overhead door. It's built for openings that cycle all day, where a slow door would waste time or let out heated or cooled air. It has its own control box, and usually motion sensors or pull cords that open it automatically.
| Type | Where it's used | Common problems | What to mention |
|---|---|---|---|
| Fabric (roll-up) high-speed door | Interior openings, warehouse aisles, dock areas | Curtain knocked out of the side guides; torn fabric | "Fabric door knocked out" |
| Breakaway fabric door | Busy forklift traffic | Bottom bar pops out when hit, then needs to be reset | "Breakaway door came out" |
| Rigid high-speed door | Exterior openings, security, wind | Panel damage, drive faults | "Rigid rapid door stopped" |
| Cooler or freezer high-speed door | Cold storage, food plants | Ice build-up, heater faults, seal gaps | "Freezer door iced up" |
A breakaway door is designed so the curtain or bottom bar pops free when a forklift hits it, instead of bending. Getting it back in place takes the right steps and sometimes a controller reset. That's a job for the provider, not the forklift driver.
Common high-speed door problems and what to report
Report what the door is doing and what the control box shows, if you can see a message without opening anything. Keep people clear, do not force the equipment, and follow your facility's established process for taking the affected bay or opening out of use.
| What you see | What a qualified provider may inspect | Why it matters | How to report it |
|---|---|---|---|
| Curtain out of the guides after a hit | Guides, curtain, breakaway system | Door can't close or seal | "Knocked out by a forklift" |
| Won't open or close | Controller, drive, sensors, power | The opening is stuck | "Door won't cycle" |
| Opens by itself or won't stop cycling | Activation sensors, loops | Wasted energy, traffic confusion | "Keeps opening on its own" |
| Reverses before closing | Safety sensors, light curtain, edge | Safety devices are reacting | "Keeps reversing" |
| Error code on the control box | Controller | Tells the provider where to look | Read the code out |
| Ice or frost at a freezer door | Heaters, seals, curtain | Temperature loss | "Freezer door icing" |
| Slow, noisy or jerky | Drive, curtain, guides | May be close to failing | "Running rough" |
Sensors, activation and safety
High-speed doors use motion sensors, floor loops, pull cords or push buttons to open. They use photo eyes, light curtains and edges to stop or reverse. DASMA, the door industry's technical association, says UL 325 is the standard that applies to vehicular commercial door operators (DASMA TDS #358). It also publishes a technical sheet on UL 325 and high-performance doors, TDS #457 (DASMA technical data sheets). Never bypass a sensor or edge to keep traffic moving. For more on the standard, see UL 325 commercial door requirements.
What's covered and what isn't
Covered: fabric, breakaway, rigid, and cooler or freezer high-speed doors at commercial and industrial buildings. That includes curtains, guides, drives, controllers and sensors.
Not covered:
- standard rolling steel doors (see roll-up door repair)
- sectional doors (see overhead door repair)
- refrigeration systems
- automatic pedestrian doors
- residential work
- parts-only orders
What happens when you call
- Call and describe it. Give the address, where the door is and what it's doing.
- The independent provider confirms. It confirms availability for your facility and equipment, the scope, how it prices the visit, and its terms.
- You approve the work with that company. Its contract and warranty terms apply.
Example of what you might say — not a script: "The fabric high-speed door between our cooler and the dock in Taylor got hit and came out of its tracks."
If you reach voicemail, leave the facility address, the door or dock number if known, what's wrong, and a callback number.
More on how Uptime works.
Call to describe the high-speed door problem.
Optional: details that help
None of this is required:
- the brand and model on the control box, if visible
- any error code showing
- whether it's a cooler or freezer door
- roughly how often it runs (all day, or a few times an hour)
What affects the price of high-speed door repair?
We can't quote your exact repair from a web page. The price depends on the door, the fault, parts, and access. Here's what to ask before you authorize work.
| What moves the price | Why | Ask the provider |
|---|---|---|
| First visit | Trip or diagnostic fees vary | "What does the first visit include?" |
| Curtain or panel | A reset vs. a new curtain are very different | "Is this a reset or a replacement curtain?" |
| Controller and drive | Electronics and motors are specialized | "Is the control board the problem?" |
| Sensors | Several devices may need checking | "Which sensors need work?" |
| Cold-room access | Freezer work adds time and gear | "Any extra time for the freezer?" |
| Parts by maker | Some parts ship only from the original maker | "Are parts in stock?" |
Replacement comes up when the drive or controller is obsolete, the door has been hit so often it's worn out, or your traffic has outgrown it. See installation and replacement.
Local rules for high-speed door work
- Pennsylvania has no statewide contractor license for most work (PA L&I).
- Scranton and Wilkes-Barre require their own city contractor license before a company can pull a permit. Both also license electrical contractors, which matters for controller and wiring work (Scranton Ch. 203; Wilkes-Barre).
- New doors and new operators may need a permit.
The provider and the issuing office confirm what applies to your job.
Where calls come from
Facilities anywhere in Lackawanna, Luzerne and Wyoming counties can call, including Hazleton. The independent provider confirms the address. See the full service area.
High-speed doors that run all day are good candidates for planned maintenance.
Common questions about high-speed door repair
What is a breakaway high-speed door?
It's a fabric door built so the curtain or bottom bar pops free when a forklift hits it, instead of bending. Putting it back takes the right steps and sometimes a controller reset, so leave it to the provider.
Can a torn fabric curtain be replaced?
Usually, yes. Many fabric doors can take a replacement curtain without replacing the whole door. The provider confirms after seeing it.
Why does my high-speed door keep reversing?
Its safety sensors are seeing something, or one of them is faulty. Report "keeps reversing." Don't cover or bypass the sensors.
Do you take calls about freezer high-speed doors?
Yes. Cooler and freezer high-speed doors are covered. Mention that it's a freezer door, since heaters, seals and cold-room access change the job.
A high-speed door down in Scranton or Wilkes-Barre? Call.
Call with the address and where the door is.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Back to loading dock and dock door repair in Scranton & Wilkes-Barre.
Sources
All checked September 23, 2026.