Rolling Fire Door Repair & Drop Testing in Springfield, MO
For rolling fire door repair and annual drop testing in Springfield, MO, call (385) 325-7138 about a fire door that's due for its yearly test, failed a drop test, or won't close on its own. That covers rolling steel fire doors and fire-rated counter shutters at commercial buildings in Springfield, Missouri and the counties around it. Tell us the facility and how many fire doors.
Call to describe the problem—if the door is stuck open or the dock is down, say so first.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Facts checked: September 23, 2026.
Is it a rolling fire door?
A rolling fire door looks like an ordinary rolling steel door, but it's built to close by itself when a fire is detected or a fusible link melts. A fusible link is a small metal link that separates at a set temperature and lets the door drop. Signs include a fire label on the door, guides or hood, and a closing mechanism such as fusible links, a governor or an automatic closing device. Swinging fire-rated walk-through doors are a different trade and aren't covered here.
| What you might see, from a safe distance | What it is | What to mention |
|---|---|---|
| A fire label on the door, the guides or the hood | A labeled rolling fire door | "It has a fire label" |
| Small metal links on a cable near the top | Fusible links | "Fusible links" |
| A door tied to the fire alarm that closes when the alarm goes off | An alarm-released fire door | "It's tied to the alarm" |
| A small fire-rated rolling door over a counter | A fire-rated counter shutter | "Counter fire door" |
| An ordinary rolling door with no label | Probably not rated | Use the roll-up door page |
Raynor, Clopay and Overhead Door list fire-rated doors among their commercial products. These are equipment makers, not local dealers, and naming one doesn't mean any provider services that brand.
What is a rolling fire door drop test?
DASMA's technical sheet on rolling steel fire doors, which cites NFPA 80, says a rolling fire door "shall be inspected and drop-tested not less than annually by a Trained Rolling Steel Fire Door Systems Technician" (DASMA TDS #271). In a drop test the door is released so it closes on its own. It has to close all the way and rest on the sill or floor, at an average speed between 6 and 24 inches per second. It's done twice. The second drop checks that the closing device was reset right.
A door that opens and closes normally on its motor hasn't passed a drop test. The test is a separate job.
| Stage | What the technician does | Why | What you should get |
|---|---|---|---|
| Inspection | Checks the door, the closing mechanism and the labels | Finds problems before the test | Notes on the form |
| Drop test 1 | Releases the door so it closes on its own | Shows it closes all the way, within the speed range | A pass or fail result |
| Reset | Resets the door using the maker's instructions | The door has to be ready to close again | — |
| Drop test 2 | Tests it again | Shows the reset worked | A second result |
| Record | Writes up the results (DASMA publishes a Rolling Steel Fire Door Drop Test Form) | Proof for the fire code official | A copy for your records |
Don't release or reset a fire door yourself. The drop test is technician work.
The standard DASMA cites is NFPA 80, Standard for Fire Doors and Other Opening Protectives; its current edition is 2025 (ANSI webstore). Which edition your fire code official enforces is a question for that office. For the full background, see Uptime's fire door drop test requirements.
Fire door due, failed, or stuck?
Call (385) 325-7138. Say whether it's a scheduled test, a failed test, or a door that's stuck open or won't close. The independent company that takes the call confirms timing.
Example of what to say (an example, not a script): "Our rolling fire door didn't close all the way on its test at our warehouse in Springfield, and I can give you the address."
Say whether it's due, failed, or stuck.
What happens when a fire door fails the drop test?
DASMA says rolling fire doors are repaired with parts from the door's original manufacturer. When those parts aren't available, the complete fire door has to be replaced (DASMA TDS #2502). Every repaired door gets drop-tested again. If the door has to be replaced, commercial garage door installation covers the questions to ask about a new door.
| Situation | What DASMA's guidance says | What to ask |
|---|---|---|
| Parts from the original manufacturer are available | Repair with those parts (TDS #2502, TDS #257) | "Are the parts from this door's original manufacturer?" |
| Original-manufacturer parts aren't available | The complete fire door is replaced (TDS #2502) | "Is replacement required for this door, and why?" |
| The operator, governor or closing device is the problem | A labeled retrofit fire door operator may be used when it's installed per its instructions and is acceptable to the authority having jurisdiction (TDS #2502) | "Is the retrofit labeled, and has the fire department accepted it?" |
| After any repair | Drop-test it again (TDS #2502, TDS #257) | "Is the retest included, and will we get the form?" |
| The door doesn't work at all | DASMA's rolling fire door FAQ takes up whether such a door can be left closed (TDS #295). The fire code official decides. | "Ask the fire department before leaving it in any position." |
What should the service record show?
Ask the company to name the opening, the work done, the test results and anything still open. A visit that fixed one thing isn't the same as a door that passed.
| Record item | Why you need it |
|---|---|
| The opening, and the door's label or model if known | Ties the findings to the right door |
| Inspection findings | Shows what needs fixing |
| Repairs made and parts used | Shows what changed, and that parts match the door |
| Drop test results, both drops | Proves the door closed and reset |
| Anything left open, and who follows up | Keeps a finished visit from being mistaken for a fixed door |
If a fire alarm connection is part of the problem, another trade may be needed. Ask the provider.
Springfield fire-code context
The City of Springfield's fire-code page says the City "has adopted the 2024 International Fire Code" (City Fire Codes). The Springfield Fire Department is at 2620 W. Battlefield, 417-874-2300.
The City keeps a list of registered inspection, testing and maintenance companies. As of September 23, 2026, its categories covered sprinklers, fire pumps, alarms, private hydrants, standpipes, extinguishers, hood suppression, clean-agent systems, emergency lighting, backflow and signal boosters. Fire doors weren't one of them. So don't look for a fire door company on that list. Ask the door provider directly for its drop-test technician and the written record.
Outside Springfield city limits, ask your local fire authority which requirements apply. The Springfield, MO rulebook lists the building and permit offices around the metro.
To keep the yearly test on a schedule with other door work, see commercial garage door maintenance.
Questions to ask the provider:
- Who is your trained rolling fire door technician?
- Will you leave the completed drop-test form?
- Will the door's labels stay intact after the repair?
What this page covers, and what it doesn't
This page covers rolling steel fire doors and fire-rated counter shutters. That means yearly inspection and drop testing, reset, repairs, operator and closing-device work, and the replacement conversation when a door can't be repaired. It applies at warehouses, plants, storage buildings and other commercial buildings.
It doesn't cover:
- Swinging fire-rated walk-through doors or their hardware.
- Fire alarm and sprinkler systems.
- Ordinary non-rated rolling doors, which are on the roll-up door page.
- Residential doors and parts-only orders.
A rolling fire door due for its test? Call about it.
What happens when you call?
You call (385) 325-7138, give the facility address and describe the fire door. Your call may be shared with an independent commercial dock-and-door repair company. That company confirms availability, scope, pricing, timing and its own terms before any work starts.
- Call and describe it. The address, how many fire doors, and whether it's a test, a failed test or a door that won't close.
- Your call may be shared with an independent commercial dock-and-door repair company.
- That company confirms the details before any work starts.
If you reach voicemail, leave the facility address, the door or dock number if known, what's wrong, and a callback number.
See how a service-request line works.
What helps on the call (all optional)
- How many fire doors you have.
- The date of the last test, and where the record is.
- Whether a door failed or is stuck.
- The brand, if it's in your records.
- Any access notes, like the areas the doors separate.
You don't need to read a label near a damaged door.
What affects the price?
We can't price fire door testing or repair from a web page. It depends on the number of doors, what the inspection finds, parts, and access. Here's what to ask before you authorize work.
Uptime doesn't set or see prices. The independent company that takes the job quotes it.
| Driver | What to ask |
|---|---|
| Number of doors per visit | "Is the price per door or per visit?" |
| Whether a reset or repair is needed | "Is the reset included? What if the door fails?" |
| Parts from the original manufacturer, and their lead time | "Are parts in stock? What's the lead time?" |
| A retrofit operator | "Is it labeled, and has the fire department accepted it?" |
| The retest after a repair | "Is the retest included?" |
| Access and timing | "Can the test happen around our operations? Is there an after-hours rate if you offer it?" |
| Service-call charge and travel | "Is there a trip charge? Is travel extra?" |
Call about testing or a repair. The provider quotes it.
Where in the Springfield area?
Facilities across Greene, Christian, Webster, Polk and Dallas counties can call, including Springfield, Republic, Nixa, Ozark, Strafford, Willard, Marshfield and Bolivar. See the Springfield, MO service area.
Fire door questions
How often does a rolling fire door need a drop test?
At least once a year. That's DASMA's guidance, which cites NFPA 80, and the test is done by a trained technician.
Who can perform the drop test?
DASMA says a Trained Rolling Steel Fire Door Systems Technician. Ask the provider about the technician's training, and ask for the completed form.
What if parts for our fire door aren't made anymore?
DASMA says the complete door is then replaced. Ask the provider to explain why, in writing.
Can we leave a fire door that doesn't work in the closed position?
That's the fire code official's call. DASMA's FAQ takes up this exact question. Call the fire department and the provider.
Does planned door maintenance replace the drop test?
No. The drop test is its own job with its own record. A maintenance plan can include it, but only if the agreement says so.
Does the Springfield Fire Department list fire door inspectors?
Its registered inspection-company list had no fire-door category as of September 23, 2026. Ask the door provider directly.
Is Uptime the company that does the testing?
No. Uptime Dock & Door is an independent commercial service-request website for loading-dock and commercial door repair. The independent company that takes the job does the work under its own terms. Read about Uptime.
Call about the fire door
Call (385) 325-7138. Tell us the facility and how many fire doors, and whether one failed its test.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Uptime also explains roll-up and rolling-steel door repair across its service areas.
Sources
We checked these sources on September 23, 2026.
- DASMA Technical Data Sheets #271 (Rev. 6/25), #2502 (Rev. 6/24), #257 (Rev. 06/20) and #295.
- NFPA 80, 2025 edition, listing on the ANSI webstore.
- Manufacturers (identification only): Overhead Door, Clopay, Raynor.
- City of Springfield: City Fire Codes; Registered ITM Companies.