Commercial Roll-Up & Rolling-Steel Door Repair in Dallas–Fort Worth, TX
For commercial roll-up door repair and rolling-steel door repair in Dallas–Fort Worth, TX, call (385) 325-7138 about a coiling door that jammed, a curtain knocked out of its guides, damaged slats, or a door that won't open or close. Warehouses, shops, self-storage properties and commercial buildings across the metro.
Tell us which opening and what the curtain is doing.
Call to describe the problem—if the door is stuck open or the dock is down, say so first.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Facts checked: September 18, 2026.
Which commercial roll-up door needs repair?
A coiling door rolls its curtain around a barrel above the opening instead of folding into panels on a track. That difference changes the parts and the equipment experience to ask the repair company about.
| What it looks like | Name | Typical building | What tends to fail | Relevant service |
|---|---|---|---|---|
| Interlocking steel slats, heavy, coils above the opening | Rolling steel service door | Warehouse, plant, municipal garage | Curtain out of the guides, bent slats, bottom bar, hoist or operator | This page |
| Thin single-skin corrugated curtain | Sheet door / light roll-up | Self-storage, small commercial units, shops | Bent curtain, jammed guides, damaged bottom bar | This page |
| Insulated slat curtain | Insulated rolling door | Cold-adjacent openings, conditioned space | Same as rolling steel, plus seal wear | This page |
| Small coiling door over a counter or opening | Rolling counter door | Service counters, concessions, kitchens | Curtain, guides, lock hardware | This page |
| Open grille that coils above the opening | Rolling security grille | Retail-adjacent commercial, parking, storage | Rods, links, guides, operator | This page; identify a side-folding scissor gate separately when calling |
| Coiling door identified as fire-rated by its rating label or building records | Rolling fire door | Rated walls in warehouses and plants | Release mechanism, reset, curtain damage | Rolling fire door repair |
| Fabric or rigid door that opens in seconds | High-speed door | Cold storage, food, high-traffic interiors | Breakaway, controller, curtain | High-speed door repair |
| Hinged panels on tracks | Sectional door | Anywhere | Springs, cables, panels, rollers | Overhead door repair |
What's wrong with the curtain?
| What you observe | What a qualified provider may inspect | Why it matters | How to report it |
|---|---|---|---|
| Curtain out of the side guides | Guides, curtain, barrel, endlocks, mounting | Damaged guides or curtain need assessment before operation | "Curtain popped out of the track on the left" |
| Bent or torn slats after a hit | Slat condition, whether individual slats can be swapped | Decides slat replacement vs new curtain | "Forklift caught it, three slats are bent" |
| Binds partway up or down | Guides, curtain alignment, barrel, tension | Forcing it deepens the damage | "It stops about halfway and groans" |
| Won't stay up | Counterbalance tension inside the barrel, brake, operator | A dropping curtain is a serious hazard | "It creeps back down" |
| Bottom bar bent or damaged | Bottom bar, astragal, sensing edge if fitted | Door won't seal or may not close square | "Bottom bar is folded at one end" |
| Chain hoist slips or spins | Hoist, chain, reduction, brake | The hoist may be the primary operator or a backup | "Chain turns and nothing happens" |
| Motor operator runs, curtain doesn't move | Operator, drive coupling, brake, barrel | Motor sound does not identify the failed component | "Motor sounds normal, door doesn't move" |
| Door sits crooked in the opening | Curtain tracking, guides, mounting, building movement | Crooked doors wear fast and jam | "It's noticeably tilted" |
| Jammed after a power outage | Operator, brake release, controls | Manual release procedures vary by unit | "Lost power, now it won't run" |
Keep people clear, don't force the door, and follow your facility's existing process to take the opening out of use. Don't pull on a jammed curtain or stand under a partially open door.
You can call with that description.
If a brand is already known, include it on the call. Cornell, Amarr and Overhead Door are manufacturer identification examples, not a claim of authorized service or local parts stock. Do not approach a damaged door to find a label.
Operators, chains and controls on a coiling door
Coiling doors may be pushed up manually, chain-hoist operated or motor-operated. Powered arrangements include side-mounted and tubular operators. Manual operation and release arrangements depend on the model.
Two useful things to report, if already known: whether the fault happened during manual or powered operation, and whether anything changed before it — a power cut, a new control panel, a strike, or someone forcing the door. Don't operate a damaged door to test either mode.
Non-exempt electrical work must be done by licensed people through a licensed electrical contractor (TDLR), and the public license search is free. Ask who's doing the electrical portion and under which license.
Don't attempt a brake release, a manual override or a re-tension yourself. The tension inside a coiling door's barrel is not visible and doesn't announce itself.
If your door has a fire label
A rolling fire door can resemble an ordinary service door. The fire-rating label, assembly records and release equipment identify it; a generic safety label or a hood alone does not. It is not a normal service door. It is a life-safety device in a rated wall, with its own inspection, testing and record rules.
If yours has dropped, won't reset, or has come up on an inspection, don't treat it as an ordinary jam and don't reset it yourself. Go to rolling fire door repair, reset and drop-test support.
What this page doesn't cover
- Truck and trailer cargo doors. The roll-up door on the back of a box truck or trailer is vehicle equipment, not building equipment. This line covers building-mounted commercial doors.
- Residential garage doors
- Pedestrian storefront doors, automatic entry doors, glass doors, and their locks and closers
- Fire-rated coiling doors — see the linked page above
- High-speed fabric and rigid doors — high-speed door repair
- Parts-only orders and structural work on the opening
- Boat docks and boat lifts
Building-mounted commercial coiling door? Then you're in the right place.
What happens after you call
- You call and describe it — address, which opening, what the curtain is doing.
- Calls may be shared with an independent commercial dock-and-door repair company.
- The company that takes the work confirms scope, availability, price, schedule and its own terms with you directly.
Example of what to say: "The roll-up on our shipping door in Dallas–Fort Worth is out of the guides and stuck open — I can give you the address." Example wording, not a real job.
If you reach voicemail, leave the facility address, the door or dock number if known, what's wrong, and a callback number.
Hours, response time and availability are set by the independent repair company that takes the work.
What's useful to have ready
- Facility address and callback number
- Which opening, and roughly how wide it is if you know
- Whether the curtain is out of the guides
- Whether the door is stuck open and the building is exposed
- What happened during manual or powered operation, if already known — do not test a damaged door
- How many similar doors you have, if it's a storage or multi-unit property
Call without any of it if you need to.
What drives the price
We can't quote your exact roll-up door repair from a web page. The price depends on the door, the fault, parts, and access. Here's what to ask before you authorize work.
| Driver | Why it moves the price | What to ask |
|---|---|---|
| Slat replacement vs full curtain | A few damaged slats is a different job from a new curtain | Can individual slats be replaced on this door? |
| Gauge and opening width | Heavier curtains and wider openings mean more labor and lift | Does the price assume a like-for-like curtain? |
| Guides and mounting | Bent guides often come with a strike | Are the guides in the quote? |
| Bottom bar | Damage to the bar or sensing edge changes the scope | Is the bottom bar included? |
| Barrel and counterbalance | Internal tension work is specialist labor | Is the barrel being serviced or just the curtain? |
| Operator or hoist | Repair, rebuild and replace are different numbers | What's failing, and what's the fix? |
| Access and height | Lifts, occupied bays and shift timing | Do you need the area cleared, and for how long? |
| Multiple doors | Self-storage and multi-unit sites price differently | Is there a rate for doing several at once? |
Ask whether the visit is diagnostic or repair, and how extra work gets approved once the curtain is down. Get that authorization step in writing.
Repair or replace?
Coiling doors are repairable in pieces. Depending on the model and damage, compatible slats, guides and bottom bars can be replaced, and hoists or operators repaired. The manufacturer's instructions and assembly rating govern which repairs are acceptable.
Replacement gets discussed when the curtain has taken repeated hits and no longer tracks, when the slat profile is obsolete and can't be matched, when the barrel or brackets are damaged, or when a light sheet door has been asked to do heavy-duty work for years. On a multi-unit property, replacement is sometimes a scheduling decision rather than a single-door decision.
For new and replacement doors, including sizing, lead time and the permit question, see commercial garage and overhead door installation.
Local rules that touch coiling door work
Ask about permits for the actual work — slats or guides, a complete replacement, changes to the opening, or a powered operator. Calling something equipment repair does not establish an exemption.
Dallas's permit FAQ includes repair, replacement and installation in its broad trigger, and sends readers to City Code Chapter 52 §301(b) for the complete exemptions (City of Dallas, 214-948-4480). For commercial work requiring a building permit, Fort Worth issues that permit before associated trade permits (City of Fort Worth, 817-392-2222). For an unincorporated address, check the relevant county fire/development offices: Tarrant County Fire Marshal 817-838-4660, Dallas County Fire Marshal 214-653-7970.
Rated assemblies add a fire-code question on top. Both Dallas and Fort Worth enforce a 2021 International Fire Code, and the specific testing and record requirements come through the standard that code references — a question for the fire code official for your address, covered on the fire door page.
We don't decide whether a rule applies to your opening. The provider and the issuing office do.
Where this service is available
Commercial roll-up and rolling-steel door work across the 11-county Dallas–Fort Worth metro. Town pages for Arlington, Irving, Grand Prairie and Lancaster; the rest is on the service area page. The independent provider confirms the facility address and availability.
Questions before you call
Can individual slats be replaced instead of the whole curtain? Often, yes — that's one of the advantages of a slat curtain. It depends on how many are damaged, whether the profile is still available, and whether the hit also bent the guides or bottom bar. Ask for that to be itemised.
Do you repair roll-up doors on box trucks or trailers? No. Those are vehicle doors. This line covers doors mounted on buildings. A truck body shop or trailer repair shop handles the other kind.
Is a rolling steel door the same as a sectional overhead door? No. A rolling steel door coils a curtain around a barrel; a sectional door folds hinged panels onto horizontal tracks. Different parts, different repairs. If you're not sure which you have, describe what you see and let the company sort it out.
Our self-storage property has dozens of roll-up doors. Can one call cover several? Yes — describe the number of doors and roughly what's wrong with each in the same call. The independent provider confirms which work it can take, parts, price and whether visits can be combined.
Get the opening working again
Curtain out of the guides, bent slats, or a door stuck open — call and describe it.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Background on how this equipment works nationally: rolling steel door repair. How requests are handled: how it works and about Uptime.
Dallas–Fort Worth home · Local dock and door services · Counties and communities · Phone and call information
Sources
Checked September 18, 2026.
- TDLR: Electricians program
- TDLR: 2026 NEC adoption notice
- Dallas: building-inspection and permit FAQ
- Dallas: adopted construction and fire codes
- Fort Worth: commercial permits
- Fort Worth: building and energy codes
- Tarrant County: fire-code information
- Dallas County: construction permit process
- Texas DPS: individual private-security license types
- DASMA TDS 277: rolling-door terminology
- DASMA TDS 270: commercial door maintenance