Rolling Fire Door Repair & Drop Testing on Long Island, NY
For rolling fire door repair and drop testing on Long Island, NY, call (385) 325-7138 if a fire door failed its test, won't close all the way, or was flagged in an inspection. This covers rated rolling fire doors, counter fire doors and fire shutters at warehouses, plants and other commercial buildings in Nassau and Suffolk counties.
Call to describe the problem—if the door is stuck open or the dock is down, say so first.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Fire marshal and testing facts checked September 23, 2026.
How often should a rolling fire door be tested?
At least once a year. New York's 2025 Fire Code §705.2.7 requires annual inspection and testing of rolling steel fire doors by a trained technician under the applicable NFPA 80 provisions, with records kept. After a repair or change in the field, DASMA expects two good drop tests in a row (TDS #271, TDS #2502).
A drop test means a trained technician releases the door the way a fire would, and it has to close all the way on its own, at a safe speed, and then be reset. It's how you know the door will work when the building is on fire. It's not something to try without training.
A door that runs fine every day can still fail its drop test. Daily use goes through the motor or chain. The drop test checks the fire-release parts that only work in a fire.
For the full background, see our research on fire door drop test requirements.
Who inspects fire doors on Long Island?
The building owner schedules the yearly test. Fire inspectors may ask to see the record. Who does those inspections depends on where the building is.
| Where the building is | Fire inspections by | What they say |
|---|---|---|
| Nassau County | Nassau County Fire Marshal and any city or village office with authority at the address | The county conducts annual inspections in various commercial buildings and enforces its Fire Prevention Ordinance; Farmingdale village also does fire/life-safety inspections (Nassau FMO, Ordinance, Farmingdale village) |
| Town of Brookhaven | Brookhaven Division of Fire Prevention | Inspects commercial buildings annually, every three years, or as needed (Brookhaven) |
| Huntington, Islip, Riverhead, Southampton, East Hampton, Southold, Shelter Island | The town's chief fire marshal, listed by the county (Suffolk FRES) | Ask that office about its inspection schedule |
| Babylon, Smithtown and villages | Ask the town or village; the Suffolk County Fire Marshal also does code inspections (Suffolk FMO) | Confirm with the local office |
Nassau's Fire Prevention Ordinance says that where two rules differ, the stricter one applies. Hauppauge is a good example of why the exact address matters: part of it is in Smithtown and part in Islip. See Hauppauge.
What's the fire door doing?
These rows help you describe it. They aren't a diagnosis, and none of them is a reason to reset the door yourself.
| What you see | What a qualified tech may check | Why it matters | How to report it |
|---|---|---|---|
| Failed its drop test | Release device, governor (speed control), spring tension, guides | The door might not close in a fire | "Our fire door failed its drop test." |
| Doesn't close all the way | Guides, bottom bar, obstructions, spring tension | A gap lets fire and smoke through | "It stops a foot from the floor." |
| Closes too fast or too slow | Governor and spring tension | Too fast can hurt someone; too slow may not close in time | "It slams down during the test." |
| Fusible link or release device damaged, painted or missing | The link (a metal part that melts in heat) and the release system | The door may not release in a fire | "The fusible link looks painted over." |
| Door or guides hit and bent | Guides, curtain, hood | A bent door may jam | "A forklift hit the fire door guide." |
| Storage blocking the opening | Clear path under the door | The door can't close on boxes | Clear it per your facility's process, then call if damaged |
| Fire label missing or can't be read | Whether the door still matches its listing | Inspectors look for the label | "We can't find the fire label." |
Repair or replace a fire door?
A fire door repair has to keep the door matching its fire listing, using parts that fit that listing. DASMA TDS #2502 says that if original-maker parts aren't available, the whole door generally has to be replaced. It allows a labeled retrofit fire-door operator for certain operator, governor and closing-device replacements when its listing fits that door and the fire authority accepts it. On an older door, ask the provider about parts and that exception before you approve work.
After any repair, expect the door to be drop-tested again — twice in a row, per DASMA.
What's covered, and what isn't
Covered: rolling fire doors, counter fire doors and rolling fire shutters. Inspection, drop testing, reset after a test, repair and replacement.
Not covered:
- Swinging (hinged) fire doors on walkways and stairwells
- Sprinkler, fire alarm and smoke detector systems (those are other trades, even when tied to the door)
- Home garage doors
- Parts-only orders
Ordinary roll-up doors without a fire rating go to roll-up door repair.
Got a failed test or an inspection notice? Call and read the notice to the provider.
What happens when you call
- You call (385) 325-7138. Say it's a fire door, where it is, and what happened (failed test, inspection notice, damage).
- We route your call. It may be shared with an independent commercial dock-and-door repair company.
- That company confirms the details. Whether it can take the job, when, the scope and how it charges.
If you reach voicemail, leave the facility address, the door or dock number if known, what's wrong, and a callback number.
Example of what to say — not a script: "Our rolling fire door between the warehouse and the office failed its drop test at our Westbury building, and I have the address."
See how Uptime works.
What helps (optional)
You can call without this. If you already have it:
- The inspection notice or the last test report
- The date of the last drop test
- How many fire doors you have
- Anything on the fire label you've already written down
Don't climb up to read a label on a damaged door.
What affects the price?
We can't quote your fire door work from a web page. It depends on the door, whether listed parts are available, and how many doors you have. Here's what to ask before you authorize work.
| Price driver | Why it changes the price | Ask |
|---|---|---|
| Test only vs. test and repair | A clean test is less work than a failed one | "What happens if it fails the test?" |
| Number of doors | Testing several doors on one visit | "Is there a price per door?" |
| Release parts | Links, release devices and governors | "Which part failed? Is it a listed part?" |
| Spring or guide work | Specialized, and affects the test | "Does the spring need adjusting?" |
| Re-test after repair | Two good drops are expected after a repair | "Is the re-test included?" |
| Replacement | If listed parts can't be had | "Can parts be had, or does the door need replacing?" |
| Alarm tie-in | May need another trade | "Who handles the alarm connection?" |
Ask whether you're hearing a call-out fee, a per-door price, a fixed price for a set scope, an estimate or a final quote. Ask for the test record in writing.
Ready to schedule the test or repair? Call and ask how the provider charges.
Long Island rules for fire doors
- Fire inspections involve the Nassau County Fire Marshal and sometimes a local city or village office, or in Suffolk a town or county fire marshal (see the table above).
- Code: New York's 2025 Uniform Code, including the fire code, took effect December 31, 2025, outside New York City (NYSED).
- Permits: replacing a fire door, or changing an opening in a fire wall, is exactly when to ask the town, city or village building office first. State rules only let a local office excuse repairs that don't affect fire and life safety (19 NYCRR Part 1203).
- Electrical: an operator or alarm release is wired. See the license rules on the Long Island dock and door repair page.
The provider, the fire marshal and the building office confirm what applies to your door.
Where on Long Island
Buildings across Nassau and Suffolk can call, including Hauppauge, Farmingdale, Hicksville, Westbury, Melville, Bohemia and Yaphank. The provider confirms the address. See the Long Island service area.
Questions about rolling fire doors
Is a yearly fire door drop test required on Long Island?
Yes. New York's 2025 Fire Code requires annual inspection and testing of rolling steel fire doors by a trained technician under NFPA 80, with records kept. Your fire inspector may ask for the record.
Who does fire inspections in Nassau County?
The Nassau County Fire Marshal conducts annual inspections in various commercial buildings and enforces the county's Fire Prevention Ordinance. Check whether a city or village office also has authority at your address; Farmingdale village does fire/life-safety inspections.
Can a failed fire door be repaired, or must it be replaced?
Many can be repaired with listed parts that match the door. If the original maker's parts aren't available, DASMA generally calls for replacement, with a narrow labeled retrofit operator exception acceptable to the fire authority. After a repair, expect two good drop tests in a row.
Do you inspect swinging fire doors?
No. This line covers rolling fire doors, counter fire doors and fire shutters. Hinged fire doors on walkways and stairs are a different trade.
Get the fire door tested and working
Call about a failed drop test, an inspection notice, or a damaged rolling fire door, anywhere on Long Island.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Sources
Checked September 23, 2026 unless noted.
- DASMA, TDS #271, rolling fire door inspection and drop testing (checked September 19, 2026); TDS #2502, fire door repair and parts replacement (checked September 24, 2026)
- Nassau County, Fire Marshal goals and objectives; Fire Prevention Ordinance; Farmingdale village Building Department
- Suffolk County, Fire Marshal's Office; Town Chief Fire Marshals
- Town of Brookhaven, Division of Fire Prevention
- NYSED, 2025 NYS Uniform Code effective date
- NYS DOS, 2025 Fire Code §705.2.7; 19 NYCRR Part 1203 rule text