Rolling Fire Door Repair & Drop Testing in Austin, TX
For rolling fire door drop testing, inspection and repair in the Austin area, call (385) 325-7138 about a rated rolling door that's due for its yearly test, failed a test, or won't close on its own. This covers warehouses, plants, offices and other commercial buildings across the Austin–Round Rock area.
Call to describe the problem—if the door is stuck open or the dock is down, say so first.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Uptime doesn't inspect, test, certify or repair fire doors. The independent provider confirms its qualifications for your door.
Facts checked: September 23, 2026.
An example of what to say (not a script and not a real job): "The rolling fire door between our warehouse and office in Austin failed its drop test, and the fire marshal wants it fixed."
How often does a rolling fire door need a drop test?
At least once a year. DASMA summarizes NFPA 80, the fire-door standard, this way: a rolling fire door "shall be inspected and drop-tested not less than annually by a Trained Rolling Steel Fire Door Systems Technician." It also says the automatic closing "must be tested at the time the door is installed" (DASMA TDS 271).
A drop test releases the door so it closes on its own, the way it would in a fire. The technician then checks that it closed fully and at a controlled speed. DASMA is the door and access systems manufacturers' trade association. NFPA 80 is the National Fire Protection Association's "Standard for Fire Doors and Other Opening Protectives" (NFPA 80).
For the full national explanation, see Fire door drop test requirements.
What happens after a fire door is repaired?
The door gets tested again, twice. DASMA's repair guidance says: "Two consecutive successful drop tests are required – one to demonstrate proper operation and full closure, and a second to verify that the door was properly reset" (DASMA TDS 2502).
A rated door is a listed assembly. That means the door, its parts and its closing hardware were tested together for fire rating. Repairs keep it that way. Ask the provider how its repair keeps the listing, which parts it will use, and how it documents both drop tests.
Is this a rolling fire door?
Start with the records you already have, not a guess from how the door looks. Many rated rolling doors look like ordinary roll-up doors.
| What you already have | What it may mean | Next step |
|---|---|---|
| A listing label recorded in facility files or an existing safe photo | Evidence that the door may be a listed fire-rated assembly | Mention "rated door" on the call |
| An inspection tag or a test report | The door has been tested before | Have the date and result handy |
| A deficiency report from an inspector | Something failed or needs repair | Have the wording handy |
| A door tied into the fire alarm or a release device | It's built to close automatically | Say so; the alarm company may need to be involved |
| A door in a fire-rated wall on the building plans | Likely a rated opening | Say so |
| None of the above | May be an ordinary roll-up door | See roll-up door repair |
Don't open panels, touch the release device or try to test the door yourself.
What problems should you report?
Tell the provider what happened and what paperwork you have. The provider and your fire code office decide what the door needs.
| What you see or were told | What a provider may check | Why it matters | How to say it |
|---|---|---|---|
| Failed its drop test | Release device, governor, curtain, closing speed | The door may not close in a fire | "It failed its drop test last week." |
| Didn't close all the way in a test | Guides, curtain, bottom bar, balance | A gap defeats the fire barrier | "It stopped short of the floor." |
| Closed too fast or too slow (as noted by the tester) | Governor, speed controls | Speed is part of the requirement | "The tester said it closed too fast." |
| Curtain or guide damaged | Curtain, guides, hood | Damage can block closing | "A forklift hit the guide." |
| Alarm release not working | Release device, alarm tie-in | The door may not get the signal to close | "It didn't drop when the alarm was tested." |
| Test overdue | Full inspection and drop test | Yearly testing is expected | "It hasn't been tested in over a year." |
| Missing test record | Inspection, testing, documentation | Inspectors and insurers ask for it | "We can't find the last test report." |
Which fire code applies to your building?
It depends on the actual address. The City of Austin, the county and the nearby cities publish different fire code editions right now. Your fire code office is the one that enforces the rules for your door.
| Location | Fire code office | Fire code the office publishes (checked Sept. 23, 2026) |
|---|---|---|
| City of Austin | Austin Fire Department / Development Services | "the 2024 edition of the International Fire Code with local amendments," effective July 10, 2025 (Austin Fire) |
| Unincorporated Travis County (Del Valle, Manchaca and more) | Travis County Fire Marshal's Office | 2021 Fire Code, enforced since Jan. 1, 2026 |
| Round Rock | City of Round Rock | 2024 IFC |
| Georgetown | City of Georgetown | 2021 IFC with amendments |
| Hutto | City of Hutto | 2024 IFC |
| Kyle | City of Kyle | 2021 IFC |
| Unincorporated Williamson County | Williamson County Fire Marshal | 2018 IFC, per the county's FAQ |
| Other cities | That city's fire code office | Ask the office |
Ask who is qualified to test the door. TDLR's program list does not show a dedicated rolling fire-door testing license. DASMA's guidance refers to a trained rolling steel fire door technician. Ask about that training, documentation and any separately licensed alarm or electrical work in the job.
The provider and your fire code office decide what applies to your door. Bring your last test record to the conversation.
What record should you ask for?
After a test or repair, ask the provider for a written record. Inspectors and insurers often want it. At a minimum, ask for:
- The date of the inspection or test
- The name of the technician and the company
- The result of each drop, including whether it closed fully
- What was repaired or adjusted, and which parts were used
- For a repaired door, the results of both drop tests
- Anything still open, and when the next yearly test is due
Keep it with your building's fire and life-safety records.
What's included, and what belongs elsewhere?
Included: rolling steel fire doors, fire-rated counter shutters, yearly inspections and drop tests, failed-test follow-up, repairs, and replacement discussions.
Not included, and who to call:
- Swinging fire doors (hinged doors and their hardware): call a commercial door-hardware company.
- Fire alarm panels and wiring: call a licensed fire alarm company.
- Sprinklers: call a licensed sprinkler contractor.
- Ordinary roll-up doors with no rating: see roll-up door repair.
What happens when you call?
You call (385) 325-7138 and describe the door and the paperwork you have. The call may be shared with an independent commercial dock-and-door repair company. That company confirms whether it handles your listed door, plus availability, scope, pricing and service terms.
- Call and describe it. Give the facility location, which door, and whether it's a test due, a failed test, or damage.
- An independent provider confirms. If a provider takes the call, it confirms its qualifications, whether it can take the job, when, and what it needs.
- You decide on the provider's terms. The provider quotes and does the work under its own terms.
If you reach voicemail, leave the facility address, the door or dock number if known, what's wrong, and a callback number.
Helpful but not required: your last test report, any deficiency wording, and the name of your fire and life-safety contact. You can call without any of it.
Call about the fire door and ask for its test record.
What affects the cost?
We can't quote your fire door work from a web page. The price depends on the door, the problem, parts, and access. Here's what to ask before you authorize work.
| Cost driver | Why it matters | What to ask |
|---|---|---|
| Test only versus repair | A passing test costs less than a repair and re-test | "Is this a test, or a repair and two re-tests?" |
| Number of doors | Several doors are often tested in one visit | "Is there a price for testing all our rated doors?" |
| Release device type | Fusible links, detectors and alarm releases differ | "Which release does our door use?" |
| Parts | Rated doors need parts that keep the listing | "Which parts will you use, and are they in stock?" |
| Alarm coordination | The alarm company may need to be there | "Do we need the alarm company on site?" |
| Reset after the test | Every drop test needs a reset | "Is the reset included?" |
| Access | Height, lifts, shutting down the area | "Do you need the area cleared?" |
| Documentation | A written record takes time | "Is the written record included?" |
Fire door testing around Austin
Facilities across Travis, Williamson, Hays, Bastrop and Caldwell counties can call. In Georgetown, the city publishes a different fire code edition than Austin. See the Austin service area for every office. For non-rated doors, see roll-up door repair.
Back to Austin loading dock & dock door repair →
Rolling fire door questions
Is the yearly drop test required? DASMA, summarizing NFPA 80, says rolling fire doors are inspected and drop-tested at least once a year. Your fire code office enforces it for your building.
Can any door company test a fire door? DASMA refers to a trained rolling steel fire door technician. Ask about the technician's training and any separate license needed for alarm or electrical work.
What happens if the door fails? The provider repairs it. Then DASMA's guidance calls for two successful drop tests in a row. Ask for the written record.
Does the fire marshal need the test record? Inspectors and insurers often ask for it. Keep the record with your life-safety files, and ask your fire code office what it requires.
Can I reset or drop-test the door myself? No. Keep people clear and call. Testing and resetting are for a trained technician.
Call about a rolling fire door in Austin
Give the facility location, which door, and whether it's a failed test, damage, or a test coming due.
Independent service-request website. Calls may be shared with an independent commercial dock-and-door repair company. That provider confirms availability, scope, pricing, and service terms.
Sources
All checked September 23, 2026.
- DASMA TDS 271 — Rolling Steel Fire Doors, Drop Testing and Annual Follow-Up
- DASMA TDS 2502 — Rolling Steel Fire Door Repair and Parts Replacement
- NFPA 80 standard page
- City of Austin — fire code adoption
- Travis County Fire Marshal — permits and plan reviews
- City of Round Rock — Building Inspection
- City of Georgetown — permits
- City of Hutto — building codes
- City of Kyle — building permit FAQ
- Williamson County — fire code FAQ